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Level 2 Desktop Support

Worldwide Flight Services

Level 2 Desktop Support

Indianapolis, IN
Full Time
Paid
  • Responsibilities

    $1500 SIGNING BONUS - $500 AFTER 30 DAYS, $500 AFTER 90 DAYS AND $500 AFTER 180 DAYS

    RAMP SERVICE CLERK - $15.00/HOUR

    The work of a Ramp Service Clerk includes the following: loading and unloading of cargo (mail, express, baggage, freight, and company material) on and off aircraft; the transporting of cargo between terminals and aircraft; the ramp transfers of cargo where required; the receiving, delivering, and physical handling of freight and company material, export at the designated express docks, mail and baggage in the outbound baggage room; the completion of forms and messages related to and necessary for the performance of the designated locations of the functions described.  

    Required Skills

    Load and unload aircraft of cargo weighing up to 70 lbs. in and out of aircraft within confined cargo areas, push, pull, and position loaded containers weighing up to 3,200 lbs. on rollers with/to aircraft.

     Driving vehicles with gross weights of 3,000 to 80,000 lbs. in areas congested with aircraft, moving and stationary vehicles and equipment as well as positioning vehicle up to aircraft requiring depth perception and the ability to distinguish colors, red, green, and yellow.

     Engage in push-out of aircraft driving 80,000 lb. vehicle or assist by providing guide function to driver using depth perception in congested areas or speaking to cockpit during push-back procedure.

     Transport cargo to and from aircraft driving 3,000 lb. vehicle using depth perception to negotiate vehicle with attached carts through congested area.  Read "off-load" sheets to determine destination of cargo.

     While performing aircraft push-out and/or towing functions, engage in proper specific ground to cockpit communication via hand signals and voice commands, with and without, the assistance of sight or visual aids.

     Ability to successfully communicate with others.

     Ability to work in a high-noise level environment.

     Ability to understand and react to verbal commands and safety warnings, with and without, assistance of sight or visual aids.

     Pull, push, and lift bags weighing up to 70 lbs. onto or from a conveyor belt.

     Pull water hose from stationary cabinet and connect to aircraft.

     Lift, connect overhead and remove overhead, 40 lb. KVA electric cable to/from aircraft.

     De-ice aircraft at heights of up to 20 - 80 ft. lifting and holding nose, spray exterior of wings and fuselage with glycol.

     Ability to judge distances.

     Ability to confront and question unauthorized personnel in secured areas, and report their presence to authorities as necessary.

     Reports to work on a regular and timely basis.

     

    Required Experience

    Must be at least 18 years of age. High school diploma or equivalent required. Computer familiarity necessary.  Demonstrates qualities of initiative.  Must be able to lift 50 to 70 pounds (31.9kg). Ability to work weekends (ie. Friday, Saturday, Sunday), holidays, and days off.  Must be able to read, write, speak and understand the English language.  May be necessary to speak other language(s), in addition to English, depending on customer contract. Must be able to maintain airport authority access, and be able to work scheduled shifts. Must be able to follow direction and work safely. May be necessary to be able to speak other languages depending on contract.  If CDL is required, then the position is subject to random Department of Transportation (DOT) drug testing.

  • Qualifications

    Load and unload aircraft of cargo weighing up to 70 lbs. in and out of aircraft within confined cargo areas, push, pull, and position loaded containers weighing up to 3,200 lbs. on rollers with/to aircraft.

     Driving vehicles with gross weights of 3,000 to 80,000 lbs. in areas congested with aircraft, moving and stationary vehicles and equipment as well as positioning vehicle up to aircraft requiring depth perception and the ability to distinguish colors, red, green, and yellow.

     Engage in push-out of aircraft driving 80,000 lb. vehicle or assist by providing guide function to driver using depth perception in congested areas or speaking to cockpit during push-back procedure.

     Transport cargo to and from aircraft driving 3,000 lb. vehicle using depth perception to negotiate vehicle with attached carts through congested area.  Read "off-load" sheets to determine destination of cargo.

     While performing aircraft push-out and/or towing functions, engage in proper specific ground to cockpit communication via hand signals and voice commands, with and without, the assistance of sight or visual aids.

     Ability to successfully communicate with others.

     Ability to work in a high-noise level environment.

     Ability to understand and react to verbal commands and safety warnings, with and without, assistance of sight or visual aids.

     Pull, push, and lift bags weighing up to 70 lbs. onto or from a conveyor belt.

     Pull water hose from stationary cabinet and connect to aircraft.

     Lift, connect overhead and remove overhead, 40 lb. KVA electric cable to/from aircraft.

     De-ice aircraft at heights of up to 20 - 80 ft. lifting and holding nose, spray exterior of wings and fuselage with glycol.

     Ability to judge distances.

     Ability to confront and question unauthorized personnel in secured areas, and report their presence to authorities as necessary.

     Reports to work on a regular and timely basis.

     

  • Industry
    Hospitality