The Massachusetts Medical Society (MMS) is the statewide professional association for physicians and medical students, supporting 25,000 members. We are dedicated to educating and advocating for the physicians of Massachusetts and patients locally and nationally. A leadership voice in health care, the MMS contributes physician and patient perspectives to influence health-related legislation at the state and federal levels, works in support of public health, provides expert advice on physician practice management, and addresses issues of physician well-being. Under the auspices of NEJM Group, the MMS extends our mission globally by advancing medical knowledge from research to patient care through the New England Journal of Medicine , NEJM Evidence , NEJM AI , NEJM Catalyst, NEJM Clinician, and through our accredited and comprehensive continuing medical education programs.

The world has changed, and so has the way we work. The MMS has adopted a flexible work model that allows most employees to choose where they work – at home, onsite in our Waltham office, or a combination of the two – based on their preferences and our business needs. Because what matters is the work we do, not where we do it.

The AI Licensing Support Specialist is responsible for providing administrative and operational support to the AI Licensing team and other internal and external stakeholders. This position is responsible for tracking all AI licensing opportunities using current software systems such as Salesforce and Jira. Coordinates pipeline reporting and assists with other reporting. Duties include executing MNDAs, preparing term sheets, and assisting with onboarding of licensees including invoicing and coordinating data delivery.

Responsibilities:

1. Responsible for monitoring and tracking all AI licensing opportunities from qualification through execution of an agreement.
2. Organizes and maintains all documentation related to AI licensing in a centrally shared location.
3. Works closely with Managing Director, New Business & Strategic Partnerships, and General Manager, AI Product and Business Development, to ensure accurate and timely creation of internal and external deliverables including MNDAs and term sheets.
4. Serves as primary onboarding and support liaison for new customers ensuring that customers get timely access to licensed information.
5. Serves as primary internal liaison for onboarding of new customers ensuring timely and accurate invoicing and coordinating publicity and marketing copy review.
6. Assists with managing reporting from licensees.
7. Assists with project management of AI product development and business development initiatives.
8. Assists with scheduling and planning of business meetings and attends meetings with prospects and customers to take notes and capture follow-up tasks.
9. Responsible for maintaining biweekly pipeline reports and other reporting as required.
10. Other duties as required.

Qualifications:

• A Bachelor’s degree, or equivalent relevant experience, is required.

• At least 3 years of related administrative experience (preferably in sales or licensing).

• Proven ability to be proactive, work independently, prioritize workload, deliver high quality results and meet deadlines in a multi-project, fast paced sales environment with minimal supervision.

• Meticulous attention to detail, resourcefulness, flexibility, reliability and willingness to learn are essential.

• Proficiency with MS Office applications and Salesforce.

• Strong experience with reporting is essential as is an ability and willingness to learn new software.

• Strong organizational, problem-solving, analytical, follow-up and time management skills.

• Excellent verbal and written communication skills, including demonstrated ability to draft clear and concise correspondence.

• Excellent interpersonal and customer skills. Ability to speak articulately and credibly with a professional demeanor to successfully relate to a wide diversity of staff and business partners.

• Must be able to work effectively and productively, in a team-based environment, across all levels of staff.

• Aptitude for handling sensitive and confidential information with discretion and good judgment.

Compensation:

The target base pay for this role is $60,000-$70,000. Salary is commensurate with skills, qualifications, and experience.

Benefits:

Our generous benefits offerings include: 2 weeks of paid vacation, 6 personal days, 12 sick days, 13 paid holidays, medical and dental plans, 401(k) plans with company match, backup childcare assistance, tuition assistance and more!

The MMS has earned praise as one of the Top Places to Work in Massachusetts by The Boston Globe for the past 15 years in a row! The Globe surveys employees regarding their opinions about company leadership, benefits, ethics, values and culture, and recognizes those companies who receive high marks from their employees.

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The MMS is an Equal Opportunity Employer, committed to providing opportunities to veterans and people with disabilities and a work environment that is welcoming to all.

Required Skills

Required Experience

Qualifications: Knowledge, Skills & Abilities:

1. Bachelor’s degree in Human Resources, Business Administration, or related field required.
2. At least one year of general human resource experience preferred.
3. Human Resource certification is preferred.
4. Demonstrated ability to relate to people of all ages, races, and social-economic backgrounds.
5. Demonstrated effective & professional written, oral and presentation communication skills with both internal and external audiences both one on one and in large group settings.
6. Excellent interpersonal, negotiation, and conflict resolution skills.
7. Excellent organizational skills and attention to detail, time management skills with a proven ability to meet deadlines.
8. Demonstrated use of tact, judgment and discretion and the ability to maintain confidentiality.
9. Demonstrated ability to work as part of a successful team while accomplishing tasks and assignments without assistance, even while multi-tasking.
10. Highly motivated and solution-oriented with a high degree of integrity, ethics and dedication to the mission of the College.
11. High proficiency in demonstration of office technology including Microsoft Office Suite, software, & equipment. Ability and willingness to upgrade skills including technology or process changes.
12. Demonstrated ability to build working relationships with external and internal constituents.
13. Must be adaptable and flexible to changes in tasks, processes and locations.
14. Ability to act with integrity, professionalism, and confidentiality.
15. Thorough knowledge of employment-related laws and regulations.
16. Proficiency with or the ability to quickly learn the organization’s HRIS, talent management, and LMS systems.

Essential Function:

1. Assists with employee recruitment. Responsible for posting job opening announcements to the MCC website, and local & national advertisers, as needed.
2. Serves as an administrator on multiple HR systems as assigned including performance evaluations, applicant tracking, etc. and internal/external webpages.
3. First point of contact handling employment-related inquiries with exceptional service referring complex and/or sensitive matters to the appropriate staff. Interacts with college employees, students, applicants, or outside contacts to provide information, solve routine problems, or otherwise respond to requests.
4. Recruits and facilitates the hiring of qualified student job applicants for open positions.
5. Conducts or acquires background checks and any employee eligibility verifications or screenings, establishes and ensures human resource files are complete including digital files.
6. Oversees, tracks, and documents compliance of training. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.
7. May oversee the scheduling, assignments, and daily work of student or other assigned staff in the department.
8. Supports, implements and tracks new hire orientation, employee recognition programs and HR related events.
9. May attend and participate in employee disciplinary meetings, terminations, and investigations.
10. Ensures compliance with federal, state, and local employment laws and regulations, including recommending best practices.
11. May assist with requests for information from the unemployment office, as well as keep staff and administration informed of issues.
12. Composes original correspondence and letters, weekly HR college-wide communications, memos, reports, forms, charts, or other documents. Supports/maintains HR social media presence.
13. Assists in labor contract negotiations preparations. Maintains and updates collective bargaining agreement for college unionized groups.
14. Responsible for organizing and maintaining policy and procedure manuals.
15. Manages projects as assigned and participates in functional and cross-functional initiatives.
16. Provides backup for other Human Resource functions or projects as necessary.
17. Performs other duties as assigned.

Physical, Mental, and Environment Requirements Include:

Mental Demands:

☐ Detailed Work

☒ Student Contact

☒ Deadline oriented

☒ Problem Situations

☒ Multiple Priorities & Demands

☒ Emergency Situations

☒ Confidentiality

☐ On-call Availability

☒ Continual Interruptions

☒ Working Alone

☒ Faculty Contact

☒ Working with Others

Physical Demands:

☐ Standing & Walking

☒ Sitting

☐ Reclining

☐ Carrying

☐ Lifting up to 10 lbs. ☐ Up to 25 lbs. ☐ Up to 50 lbs. ☐ 80 + lbs.

☐ Pushing, Pulling, Twisting, Bending

☐ Climb or Balance

☐ Stoop, Kneel, Crouch, or Crawl

☐ Squatting

☒ Handle or Feel

☐ Reach with Hands and Arms

☒ Talking or hearing

☐ Tasting/Smelling

☐ Working Overhead

☒ Speak in English via Phone or In Person

☒ Close, Distance, Peripheral, and Color Vision along with Depth Perceptions

☒ Ability to Adjust and Focus

Work Environment:

☐ Exposure to wet, humid conditions (non-weather), fumes or airborne particles, toxic or caustic chemicals; extreme heat/cold; and moderate to loud noise levels.

☒ Normal Office environment with little, if, any, discomfort due to heat, dust, noise and the like. Ability to travel to all campus locations required.

Muskegon Community College is an equal opportunity employer. MCC does not discriminate on the basis of race, color, religion, sex, national origin, marital status, sexual orientation, gender identity, transgender status, political persuasion, disability, height, weight, veteran status, age or any other protected class in any of its educational programs, activities or employment. Minorities, women, veterans, and the physically challenged are encouraged to apply. To the extent required by applicable law, anyone with a disability will be reasonably accommodated by the College. If you have a disability and need an accommodation or assistance in applying for this position, please contact the Human Resources Office.