JOB SUMMARY
MONDAY-FRIDAY 8AM-5PM
Support QA management in conducting the Quality Assurance and production processes and procedures of Radwell International. These departments include the Repair and PLCCenter departments; and the Distribution as it relates to the Quality Assurance process of Radwell International.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Complete an average of 8 units/day
- Aid in the BER evaluation while maintaining a 4% or lower rate
- Interfacing with customers, production, sales and accounting staff as it relates to strengthening our customer relationships and confidence in our capabilities.
- Assist with development of methods, procedures and processes to improve our quality, capabilities and performance as an industrial controls resource in the marketplace.
- Assisting with various duties as they relate to the Quality Assurance processes of Radwell International.
- Support to quality department as back up for various roles as needed. This need may arise thru increased workload for these respective roles.
- May be modified from time to time. Other duties, tasks and work may be assigned.
QUALIFICATIONS
- Must have a proven track record in a similar technical environment
- Must understand the products being repaired and processed from extensive technical background and experience; should be able to perform repair, testing and troubleshooting, and provide technical advice and assistance to all phases of the production cycle.
- Strong computer skills; ability to learn and understand Radwell computer systems to perform job tasks in an automated environment
- A positive attitude with the ability to work in a team-oriented environment.
- Ability to work well with upper management in implementing directives and other supervisory personnel in operating the department.
- Ability to identify needed improvements in existing processes and assist in implementations of changes.
- Willingness to work irregular hours, including weekends if necessary, in order to complete assignments on schedule and order to meet company goals and objectives.
- Good organizational and communication skills.
- Ability to handle relationships with customers and suppliers.
- Ability to evaluate and solve problems as they occur.
KNOWLEDGE & SKILLS REQUIRED
- Strong Computer proficiency
- Ability to multi-task
- Strong organizational skills
- Assist IT/Inform IT of changes to promote program efficiency
- Ability to work in a fast paced environment
- Attention to detail
- Problem solving abilities
- Good communication skills
PHYSICAL DEMANDS
- Occasional sitting, reaching/working overhead, climbing or balancing, stooping, kneeling, crouching or crawling
- Frequent walking
- Continuous standing and repetitive hand motion
- Occasional sitting, reaching/working overhead, climbing or balancing, stooping, kneeling, crouching or crawling
- Continuous standing and repetitive hand motion
- Lifting requirements include frequent lifting of up to 25 pounds and continuous lifting of up to 10 pounds
EDUCATION & EXPERIENCE
- High School Diploma and/or technical school required
- One to three years related experience and/or training
- Technical product knowledge preferred
- Electronic industry experience required
Required Skills
Required Experience