JOB SUMMARY

MONDAY-FRIDAY 8AM-5PM

Responsible for Increasing and developing sales of Radwell offerings to new and existing Government agencies. Responsible to have a solid knowledge of Radwell business processes. Will become a subject matter expert in understanding Government policies and contracts.  

ESSENTIAL DUTIES AND RESPONSIBILITIES, which may be modified occasionally, will include the following:   

• Develop and expand knowledge and become subject matter expert of government or international requirements on Vendor Forms such as:
  • Federal Acquisition Regulation (FAR) US
  • Defense Federal Acquisition Regulation Supplement (DFARS) US
  • Regulation, Evaluation, Authorization, and Restriction of Chemicals (REACH) EU
  • Restriction of Hazardous Substance Directive (RoHS) EU
  • Conflict Minerals (3TG – Tantalum, Tin, Tungsten, Gold) International
  • Proposition 65 California Origin (Safe Drinking Water and Toxic Enforcement Act of 1986)
  • Other requirements that become critical to Radwell’s position in the automation industry
• Develop Sales strategies to meet or exceed sales goals
• Respond to customer inquiries to Radwell by phone, email or through other means
• Manage sale opportunities for all product; perform all sales tasks necessary to turn opportunities into billable sales
• Source products for manufacturers not currently supplied by Radwell (new products)
• Negotiate best purchase price for manufacturers not regularly supplied by Radwell (new products)
• Check inventory (i.e. “PLC Center” inventory) and fulfill order out of inventory if possible
• Correspond with customers via phone and e-mail and responding to customers in a timely, efficient, and professional manner
• Ensure high degree of customer satisfaction as measured by our automated survey system, customer feedback and other means
• Enter quotations and orders into sales order processing systems; ensure accurate sales information including proper and accurate delivery, payment terms, and other critical order information; confirm all orders with customer; perform follow-up and order clean-up as necessary
• Meet minimum daily standards for quotes and other sales output expectations
• Build new customers in sales order processing systems; capture complete and accurate information for new and existing customers
• Interact with all departments within Radwell to effectively meet customer commitments
• Perform product and price maintenance in “pricetool” and other business systems; Build new part numbers as needed; maintain product sourcing database
• Assist in business system database cleanup and ongoing maintenance
• Pro-actively develop new business through outgoing customer calls and other means

QUALIFICATIONS

• It is essential that candidate possesses or can quickly acquire the necessary knowledge of the following systems which are crucial to the business:
• Windows
• Microsoft Office (Excel, Word, PowerPoint)
• Microsoft Teams
• Must understand the sales cycle; ability to understand the Radwell International sales cycle

KNOWLEDGE & SKILLS REQUIRED 

• Ability to multi-task
• Ability to work at fast pace
• Attention to detail
• Ability to solve complex problems
• Ability to quickly learn and apply new processes
• Ability to make and keep commitments to the Internal and External Customers
• Ability to work effectively with little or no supervision
• Strong written and verbal communication skills
• Interpersonal skills are a must 
• Sensitive to user needs

EDUCATION & EXPERIENCE 

• Associates degree or solid 3-5 years of Government Sales or purchasing experience

• Technical knowledge a plus

PHYSICAL DEMANDS 

• Continuous sitting and typing for extended periods.
• Lifting requirements include occasional lifting of up to 25 pounds
• Frequent walking or standing may be required at times

BONUS/COMMISSION PLAN

Based on Sales Goals

Required Skills Required Experience