The INSIDE SALES ADMINISTRATOR supports customer service calls, and manages workflows for FieldFX and Oracle functions that relate to sales.
- Takes orders from customers, entering order information accurately; provides information on the ordering and shipping processes.
- Manage workflow of tickets from FieldFX to Oracle to ensure we are aligned with company monthly targets. Send monthly list to Service and Operations on tickets that are pending to
- Manage tickets in Oracle and book/close them for end of month closing.
- Supports international RFQs.
- Serve as final check for FieldFX tickets to ensure we are compliant with audit required paperwork before.
- Provide quotes and process orders for our international inter-company
- Support the MSA process.
- Provide sales reps with requested customer data when they are putting together presentations.
- Provide cost analysis for sales team
- Assist Operations, when necessary, in ensuring expeditious delivery of our equipment to key customers when logistical issues arise.
- Manage price book in Oracle
- Run monthly report for finance to aid with commission report reconciliation
- Activate customers and warehouses in Oracle
EDUCATION, LICENSING, AND CERTIFICATIONS:
- Four year college or university degree in Business, Marketing, or related field or equivalent education and/or experience.
EXPERIENCE:
- Two or more years of relevant experience.
Preferred
- Experience in the oil and gas industry.
- Oracle experience
Required Skills
Required Experience