Job Description

THIS IS A PART-TIME POSITION (20 HOURS A WEEK)

Responsibilities: 

Under general supervision of the Sub360 Director, the Sub360 Account Specialist is responsible for compiling data on substitute teachers’ service needs and marketing projections. This position works closely with members of various departments to communicate with clients, monitor contract completion, track invoices and report on accounts receivables. 

Essential Functions: 

Service Goal: 

Consistently promotes and models courteous Child360/community service in a prompt and efficient manner. Maintains positive relationships with all Child360 internal and external contacts through professional honest interaction. Responds to requests quickly and professionally recognizing that a request serves an organization and/or community need. 

Child360 Vision: 

Supports our mission of Educational Justice: Every child will succeed in school and life. 

Child360 Mission: 

Supports our mission of providing advanced early education program quality and capacity by supporting the development of the whole child, growing a qualified and diverse workforce, and strengthening family engagement. Creates and sustains strategic partnerships and advocates for policies that promote access and program excellence. 

Daily Tasks 

• Works closely with the Sub360 Director and Finance and Accounting to keep track of all contracts, invoices and payments 

• Works in collaboration with the Sub360 Director to keep track of the completion of contracts and projects staffing needs 

• Works collaboratively with the Substitute Director to create systems that monitor and ensure client satisfaction 

• Keeps track of client data, protocols and processes 

• Assists in the preparation of program reports 

• Coordinates the development of marketing collateral for the Substitute services to continuously adjust marketing strategies 

• Researches and compares new trends, services and opportunities for substitute teachers’ contracts and services 

• Collaborates with the Sub360 Team to continue developing the program

Physical Duties 

• May be expected to lift boxes up to 25 lbs.  

• May require some evenings and/or weekends

Other Duties 

• Other duties as assigned

Safety Practices 

• Adheres to Child360 health and safety practices, and any unique health and safety practices for the department, building and/or County.

Knowledge and Skills Requirements:   

• Advanced understanding of quality standards and best practices in the field of early education 

• Expert practices in using data to plan and report 

• Must be decisive with excellent customer service skills  

• Advanced project and time management skills to meet deadlines and project outcomes 

• Proficiency in Microsoft Word, Excel, Power Point, and Outlook 

• Comfortable using and facilitating virtual meetings in different platforms, such as, Teams, Skype and Zoom 

• Candidates must be detail-oriented, have strong organizational skills and excellent verbal and written communication skills.   

• Strong work ethic with ability to coordinate assigned tasks with other staff members. 

• At least 5 years’ experience in Early Childhood Education or Career Counseling

Formal Education: Bachelor’s degree in ECE or related field preferred. 5+ years’ experience working in early childhood or education programs, and/or 3+ years of progressively responsible project planning and organizational experience required.   

Language proficiency required/preferred: English required/ Spanish preferred

The availability and continuation of this position is contingent upon grant funding. 

Child360 is an Equal Opportunity Employer