FULL-TIME EMPLOYMENT OPPORTUNITY WITH A DYNAMIC AND MULTI-FACETED RESOURCE FOR ECONOMIC DEVELOPMENT IN THE ST. LOUIS REGION.
ABOUT US
Since 1950, we have partnered with private and public organizations on hundreds of projects that have created thousands of jobs on both sides of the Mississippi River.
BSD operates with a focus on making a positive impact on the region and the nation, better connecting the Bi-State area to the rest of the world. We are impacting neighborhoods, large and small, in Illinois and in Missouri, with investments that are shaped by our unique perspective of the region and its potential.
WHY WORK HERE
Work for a company that strives to make a positive impact in the region
Earn a competitive salary
Free access to 9 gyms at our facilities 24-7 and Personal Trainers available upon request
Discounted memberships with Club Fitness & Golds Gyms
Wellness program that provides free health screenings
Discounted wireless phone service
Free MetroLink and MetroBus access
Medical, Dental, Vision coverage effective on your 1st day
4 weeks earned PTO
Your Birthday is a floating holiday
Company sponsored 401k plan
Employee assistance program
Eligible for Public Service Student Loan Forgiveness program
MISSION:
Works closely with Metro Transit management supervisory staff, local law enforcement and contract security partners; to ensure the safety and security of Metro Transit customers and employees. Conducts proactive assignments of transit operating areas of responsibilities, prioritizing customer engagement, administering rules of conduct, administrative policies, procedures and transit code violations.
ESSENTIAL OUTCOMES:
- Communicates and support of organizational goals through actions, verbalized and written words; interact effectively with individuals and groups at all levels and from multi-cultural backgrounds. Maintains relationships with a variety of working partners and organizations.
- Ensures compliance with all applicable Metro Transit policies, rules, regulations, and laws; stays abreast of legal regulatory policy developments affecting areas of responsibility; enforces requirements fairly and impartially.
- Represents a strong philosophy of customer service, problem solving and Metro brand representation.
- Provides a visible presence in Metro Transit’s areas of operation, which prioritizes safety and security. Remains vigilant in proactive efforts including foot and vehicle patrols of Metro transit properties and modes of transportation service.
- Responds to situations requiring transit security, emergency and customer assistance.
- Investigates incidents and accidents affecting the safety and security of Metro Transit’s customers and employees. Regular information sharing with law enforcement and contract security is essential.
- Conducts fare enforcement and interacts with customers to increase fare compliance.
- Attends training in areas related to transit safety and security, as well as operations.
- Will be required to intervene in dangerous activities on the Metro Transit System, summonsing law enforcement when needed.
- Manages all security logistical deployments within assigned zones.
- Will be required to work nights, holidays, weekends, special events on an as needed.
Required Skills
KNOWLEDGE, SKILLS, AND ABILITIES:
- Strong customer service philosophy.
- Detail-oriented and possess keen observation skills.
- Strong communications skills, both verbal and written.
- Integrity and moral fitness.
- Reliable and dependable.
- Able to react appropriately in emergency and high stress situations.
- Able to anticipate, identify, and solve problems.
- Strong judgement and decision-making skills.
- Maintains a professional appearance at all times.
- Flexible to work different schedules.
- Ability to qualify with and carry firearms as needed (does not serve in a law enforcement capacity), electronic control devices, and other specialized equipment to include pepper spray and (ASP) collapsible batons.
- Ability to successfully pass a background check and a psychological exam.
- Strong behavioral skills, assertiveness and positive attitude.
ELIGIBILITY REQUIREMENTS:
- Ability to competently use computer and electronics.
- Exercising confident communication and writing skills.
- Current and valid driver license with a safe driving record.
- No disqualifying criminal history.
Required Experience
EDUCATION
- DEGREE: High School Diploma or G.E.D required. Two-year college degree / 60 credit hours desirable. Transit experience with safety/security certifications a plus.
- FIELD: Transit Public Safety and Security.
EXPERIENCE:
YEARS: Two (2) years of either enforcement activities, security, or military experience. Code enforcement experience desired. Ability to obtain an Armed St. Louis Metropolitan Security License if required.
FIELD: Customer service related field dealing with difficult and stressful situations. Consideration to training delivery background.
Bi-State Development is committed to providing an Equal Employment Opportunity experience for all employees, applicants, vendors and customers with an environment free of discrimination, harassment, and retaliation.