Safety and Security Officer - temporary, Oregon Zoo Salary $17.10 Hourly Location Oregon Zoo, OR Job Type Temporary Department Oregon Zoo Job Number 2018-2538-ZooSSO Closing 10/5/2018 5:00 PM Pacific Position summary Multiple part-time, temporary positions are available. Officers are needed for year-round temporary work, however we have a current need for candidates with interest to work during our busy winter season (particularly during Zoolights - November and December). Temporary employees are limited to 1040 hours in a 12-month period. Do you belong at the zoo? Are you looking to work in a fun environment? Do you have a positive attitude, enjoy providing customer service to guests from around the country and the world who represent many backgrounds? Would you enjoy working with co-workers who represent the diversity that the Portland community provides? And, do you thrive on having a variety of job functions to perform? If you would thrive in this type of work environment and could imagine arriving at the workplace each day to be greeted by a mountain goat at the entrance to a world class animal and wildlife conservation facility, the Oregon Zoo may be a perfect workplace for you. The Oregon Zoo has positions open for temporary Safety and Security Officers. Schedules are based on zoo attendance and weather. Safety and Security Officers assist in managing large crowds; assist with medical and police, enforcing all rules, regulations and laws. At the Oregon Zoo, we hire a workforce representative of the communities we serve, understanding that a diverse workforce strengthens our organization. We value diversity and support a positive and welcoming environment where all of our employees can thrive. Security staff enjoy benefits like free admission to the zoo for you and your family as well as admission and parking at Metro parks like Blue Lake park. The zoo also participates in the Reciprocal Employee Attraction Pass, offering admission to 20 area attractions as well! Learn more about the Essential Job Duties An employee in this position must be able to perform all the essential job duties listed below with or without reasonable accommodation; however, this list is not intended to include all of the specific tasks which an employee in this position may be expected to perform. A temporary employee will generally not perform the full scope of duties as listed in the job classification. Provides exceptional customer service to visitors. Patrols a 65 acre area, often on foot (may exceed 10 miles per day). Patrols parking and shuttle lots by vehicle (with valid driver's license). Place signs along roadways for shuttle activation (lifting required). Investigates suspicious persons or activities. Answers questions and provides information and directions. Investigates complaints and recommends corrective action as necessary to resolve complaints. Assists medical personnel by directing traffic, crowd control. Checks facilities for needed maintenance and repairs. Turns lights and alarms on and off as needed Maintains time, equipment use and incident records Write detailed security incident reports (data entry skills needed). Maintains radio communications with supervisors and other security agents. Responds to all alarms and evaluate for additional response. Responds to all emergency code calls. Assists in the evacuation of patrons and employees in emergencies. Provides medical assistance. Fulfills Metro's employee values of public service, excellence, teamwork, respect, innovation, and sustainability by: maintaining positive relationships respecting diversity of ideas and perspectives of others demonstrating sustainable practices assisting the public, public officials and other employees in a professional and courteous manner developing safe work habits and contributing to the safety of self and co-workers contributing to a positive team atmosphere having regular and punctual attendance. Performs other related duties as assigned. This position is represented by AFSCME 3580 and is classified as a (click to read the full classification). Classification descriptions are typically written broadly and do not include the specific duties and responsibilities of the positions. Minimum Requirements High school diploma, or GED; and Six months of responsible experience in providing security; or Any combination of experience and training which provides the required knowledge, skill and ability required for successful performance of the essential job duties. This position requires; Possession of a DPSST certification. Valid driver's license. Possession of or ability to obtain, a CPR, First Aid and AED certification. Knowledge, skills and abilities Knowledge of materials, methods, practices and equipment used in security services. Knowledge of safe work practices. Ability to maintain operational records and prepare related reports in writing and on a computer. Ability to establish and maintain cooperative working relationships with those contacted in the course of work. Ability to communicate clearly and concisely, both orally and in writing. Ability to walk up to ten miles per day. Ability to use a two-way radio. Ability to read and comprehend Fire Alarm System panel to determine location of fire. Ability to accurately assess a medical situation and respond appropriately. Ability to run from one area of the facility to another in an emergency situation. Ability to protect one's self in an altercation. Ability to work irregular hours (holidays, evenings and weekends). Ability to obtain CPR, First Aid and AED certification. Ability to maintain DPSST certification. Fulfill Metro's employee values of public service, excellence, teamwork, respect, innovation and sustainability. Work in a safe manner and follow Metro safety policies, practices, and procedures. Perform all essential duties of the position. Additional Information Working conditions: This position requires the ability to perform those activities necessary to complete the essential functions of the job, either with or without reasonable accommodation. Duties of the position are performed indoors and outdoors and may be performed in inclement weather conditions. Position may require frequent or continuous walking, standing and talking, good general hearing and vision. May also require occasional sitting, kneeling, bending, handling, grasping, reaching, stooping, running and lifting/carrying up to 50 pounds or pushing/pulling up to 200 pounds with assistance. Position may require incumbent to perform in tight spaces Online applications: Metro accepts job applications online. If you need assistance or accommodation with your application, or access to a computer, call 503-797-1570. Accommodation: Reasonable accommodation is available to anyone whose specific disability prevents them from completing this application or participating in this process. To obtain confidential assistance please contact Human Resources 503-797-1570. Public Employees Retirement System (PERS): New employees will pay the employee portion of the PERS contribution. Veterans' Preference: Under Oregon Law, qualified veterans may be eligible for veterans' preference when applying for Metro positions. If you are a veteran and would like to be considered for a veterans' preference for this job, please provide qualifying documents as instructed during the application process. Criminal background check: Criminal background checks: In order to protect the well being of its employees, the public and agency assets, Metro may conduct criminal background checks on candidates selected for Metro positions. Criminal convictions do not necessarily preclude employment and will be considered on a case by case basis. A background check will only be conducted if you are selected as a finalist for a position. If selected as a finalist, you will be contacted by Human Resources prior to the initiation of a background check. Equal employment opportunity: All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, marital status, familial status, gender identity, sexual orientation, disability for which a reasonable accommodation can be made or any other status protected by law. Assistance will be gladly provided upon request for any applicant with sensory or non-sensory disabilities. An Equal Opportunity/Affirmative Action Employer Metro participates in the State of Oregon Public Employees Retirement System (PERS) and provides paid sick leave. 01 DPSST certification is required for this position. Do you have an unarmed certification with Oregon Department of Public Safety Standards and Training (DPSST)? Yes No 02 How much experience do you have with security enforcement? This experience should be listed on your application. Less than 6 months 6 months - 1 year 1 - 3 years Over 3 years 03 Describe your experience with patrolling, crowd control, first aid response and customer service. 04 Check one: I am available to work year round I am available to work during the winter season 05 Check the days are you available to work: Monday Tuesday Wednesday Thursday Friday Saturday Sunday 06 Check all shifts you are able to work: Day Swing Graveyard 07 Have you worked at the Oregon Zoo previously? Yes No 08 If you've worked at the zoo previously, in what department did you work, and when? Required Question Agency Metro Address 600 NE Grand Ave Portland, Oregon, 97232 Phone 503-797-1570 Website