Job Description
The Field Service Specialist is an unique mix of sales, estimating, scheduling and completion of projects on Morton Buildings, as well as many other different brands/styles of buildings.
THIS POSITION WILL BE BASED OUT OF OUR FRANKFORT, KY CONSTRUCTION CENTER.
Extensive experience and knowledge in post-frame construction ensures the Specialist’s competence to make repairs and renovations, improve the structure’s appearance, and extend the life of the building or provide for a change in its purpose. Customer Satisfaction is a required result of effective communication, high quality materials, workmanship and timely completions.
- Generate repair leads through cold calling or on site contacts.
- Establish or assist in pricing, defining the scope of work and writing contracts for repair work, generating material lists and invoices.
- Ensure all contracts and invoices are submitted and processed promptly.
- Coordinate repair deliveries with the customer, Corporate Schedulers, Regional Service Manager and the Crew Foreman.
- Perform small repairs individually that can be performed without the use of a safety monitor or those that do not require additional physical assistance on site to perform safely.
- Arrange and conduct pre-construction conference where necessary and review contract documents and safety plans.
- Establish and ensure adherence to job schedules and priorities.
- Maintain quality control and manage repair progress while ensuring procedures and materials conform to top-quality levels of workmanship and comply with contract specifications.
- Enforce safety compliance with everyone on the job site.
- Attends training to provide and follow Lock out / Tag out procedures for electrical issues on site.
- Collect down and final payments.
- Submit completion paperwork to Field Service Administrator and assist as needed to ensure completion paperwork is complete.