Job Description

Responsible for working with the sales team and for providing clinical consultation and product differentiation to current and future key accounts and during the entire sales process, including implementation and post-sale activities. This includes participation during sales presentations, customer visits, conducting clinical assessments and consultations as they relate to clinical workflow, throughput and alarm management for Kaiser accounts. Responsible for remaining current on the market conditions and working with the key account sales team as well as the clinical applications team during the sales and implementation process.

Must reside in the Pacific Time Zone, preferrably California, Arizona or Nevada.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

• Serves as a clinical resource to the sales team and Kaiser key account prospects and current customers during the sales and implementation process by: o Making recommendations that will result in the best practice use of Nihon Kohden America Patient Monitoring Products. o Identifying and communicating opportunities for product improvement using direct customer feedback. • Answers technical product questions (pre and post-sale), and works with hospital clinicians to facilitate highest possible patient outcomes • Work with marketing, clinical and service teams regarding clinical applications of patient monitoring equipment, troubleshooting, clinical problem solving, new product releases and new software releases. • Participates in Kaiser sales presentations/demonstrations and organize clinical evaluations on live patients as requested. • Provides clinical support to the monitoring sales team when required by: o Serving as the clinical voice in a sale o Providing clinical input to facilitate technology adoption and workflow change management o Bringing best practices to the discussion table related to patient quality, safety and throughput • Conducts (Co-Creates) Clinical Assessment, assists with differentiating how NK products impact,  organizational workflow, safety, clinical, quality and financial goals as needed • Be proficient in articulating the benefits of the Nihon Kohden products as well as the Clinical Training Program. • Partner with sales team on customer site visits and acceptance of Nihon Kohden products. • Adheres to all company policies, procedures and business ethics codes. • Other duties as assigned

QUALIFICATIONS

EDUCATION/CERTIFICATION:

Bachelor’s Degree in Nursing CPHQ Certification within 18 months of hire Must possess a valid unrestricted nursing license issued within the U.S. A valid driver’s license and good driving record are required.

REQUIRED KNOWLEDGE:

• Excellent presentation and communication skills
• Presents a professional image with above-average customer service skills

EXPERIENCE REQUIRED:

• Minimum of 3-5 years of critical care experience
• Minimum of 3-5 years of relevant industry experience
• Master’s Degree preferred but not required

SKILLS/ABILITIES:

• Effective presentation and interpersonal skills
• Ability to write reports and business correspondence
• Ability to effectively present information in one-on-one and group situations to customers and other employees of the organization
• Ability to effectively use technology to present information to customers
• Working knowledge of Windows PC’s, is proficient in Microsoft Outlook email applications, and is efficient with Word, Excel, and PowerPoint Office programs
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; the ability to compute rate, ratio, and percent and to draw and interpret bar graphs

WORKING CONDITIONS

TRAVEL: Frequent overnight travel (60-70%)

SPEAKING: Able to speak and present information in front of small to large groups with one on one teaching

PHYSICAL: While performing the duties of the job, is regularly required to stand, walk, sit; use hands to finger, handle, or pull objects, tools or controls; reach with hands or arms; must be able to regularly lift and or move up to 50 pounds.

EEO Policy Statement

It is the policy of Nihon Kohden America not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Nihon Kohden America to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Employees and applicants of Nihon Kohden America will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

As CFO of Nihon Kohden America, I am committed to the principles of Affirmative Action and Equal Employment Opportunity. In order to ensure dissemination and implementation of Equal Employment Opportunity and affirmative action throughout all levels of the company, I have selected our Human Resources Representative as the Equal Employment Opportunity (EEO) Manager for Nihon Kohden America. One of the EEO Manager’s duties will be to establish and maintain internal audit and reporting systems to allow for effective measurement of Nihon Kohden America’s programs.

In furtherance of its policy regarding Affirmative Action and Equal Employment Opportunity, Nihon Kohden America has developed a written Affirmative Action Program which sets forth the policies, practices and procedures that Nihon Kohden America is committed to in order to ensure that its policy of nondiscrimination and affirmative action is accomplished. This Affirmative Action Program is available in the Human Resources office for inspection by any employee or applicant for employment upon request, during normal business hours. 

We request the support of all employees in accomplishing Equal Employment Opportunity.