Product Program Operations Manager
Position Summary: Develop and manage program opportunities and support for Girl Scouts and volunteers within the council jurisdiction. Manage the logistics, training and implementation of girl programming and volunteer and family support for the annual fall product and cookie product programs.
Responsibilities:
Logistics:
Manage relationships with vendors and delivery agents.
Manage product inventory for the Council.
Coordinate logistics behind movement of inventory from the vendor to warehouses.
Planning:
Partner with departments to assist in implementation of the girl programming plans for the annual cookie and fall product programs according to the council’s strategic priorities and tactical plan.
Analyze statistics and program needs, utilizing innovation and possibility thinking to pivot when necessary to help team succeed in fulfilling strategic priorities. Provide reports as requested.
Training:
Develop program training materials to support volunteers, Girl Scouts, and families in participating in the fall product and cookie programs.
Create and manage program training and support for staff and volunteers.
Materials/Collateral:
People Management:
Recruit, hire and manage the product program seasonal support staff that assist with cookie storage and distribution.
Manage, support and train service unit level product program volunteers.
General:
Develop and manage appropriate budgets necessary to carry out product program offerings.
Actively support the Council's commitment to diversity and equal employment opportunity policy.
Other duties as assigned.
Bachelors Degree and/or 4 years equivalent experience in related field such as: nonprofit management, logistics, project management, volunteer engagement and support.
Highly organized with excellent written, verbal and presentation skills.
Experience with project planning and implementation a plus.
Proven success in setting expectations and maintaining accountabilities.
Proficient in Microsoft Office, social media and ability to learn proprietary software.
Ability to work a flexible schedule when needed, including evenings and weekends.
Personal vehicle, valid driver’s license and current insurance.
Background check and drug screen required.
Strong presentation, communication, and customer relations skills.
Ability to learn proprietary software programs.
Proficient with Microsoft Office.
Must have supervisory experience and well-developed organizational skills.
Must be able to handle multiple priorities and collaborate within a small team.
Medical, Dental, Vision, Life, STD, 403(b), FSA, 43 PTO days,