POSITION TITLE: Retail Specialist
POSITION OVERVIEW:
The Retail Specialist is responsible for in-store support of a designated geographic territory for Chiquita products at specified customers. In this role, you will support product display, store marketing efforts, space-to-sales, best practice integration, etc. and manage in-store resources/ results. This individual identifies/develops necessary training needs for customer in-store staff and is interactive with divisional and store produce management.
DUTIES AND RESPONSIBILITIES:
Operational Execution
Direction and inspection of store retail execution
Works with sales and supply chain team to determine monthly retail priorities
Communicates priorities to customer - Conducts store audits to monitor and improve retail conditions
Manages scorecard performance utilizing data from multiple sources and conducts performance updates internally and externally
Develops process for maximizing Chiquita resources and customer resources to support store specific initiatives
Analytical
Development and utilization of exception based analytics to measure customer performance, drive sales and improve in-stock conditions
Assist Chiquita Retail Customer Manager with assigned analytical tasks
Monthly Ad tracking, promotional analytic support
Identify and work with Chiquita and customer management team on stores that have compliance issues; create success metrics
Account Penetration
Develop relationships at multiple levels within the customer produce group as part of the 360-degree penetration strategy
JOB REQUIREMENTS:
Bachelor’s Degree or equivalent applicable experience require
2 years’ consumer products retail related experience
Flexible work schedule and 70% travel
In-store field support experience is preferred
Strong relationship building and customer service skills a must
Analytical and problem-solving skills, experience in taking initiative and making appropriate decisions. Planning and organizing skills essential.
Strong detail orientation and communication skills essential
Proficiency with computer systems and applications (especially Word, Excel, PowerPoint essential).
Proven ability to take direction from multiple sources
Ability to deliver great customer experiences in any environment and to be invigorated by constant personal interaction
PHYSICAL ENVIRONMENT:
Frequently required to walk, stand, sit
Most work is performed in a temperature-controlled office environment
Incumbent may sit for long periods of time at desk or computer terminal
Incumbent may use calculators, keyboards, telephone, and other office equipment in the course of normal workday
Stooping, bending, twisting, and reaching may be required in completion of job duties
This position requires satisfactory passing of a drug test in accordance with Florida Statute § 440.102.
Flexible work from home options available.