Rehabilitation Casework Technician Salary $31,200.00 - $48,058.00 Annually Location Alexander County, NC Job Type Permanent Full-Time Department Dept of Health and Human Services Job Number 18-12959 Closing 11/26/2018 5:00 PM Eastern Description of Work The Rehabilitation Casework Technician position will primarily partner directly with the counselor serving transition aged youth with disabilities in Alexander County Schools and will assist the transition counselor serving Caldwell County Schools to include Pre-Employment Transition Services (PETS). The position is located at Alexander Central High School in Taylorsville, a satellite office of the Hickory Unit. This casework technician provides administrative support and casework documentation assistance for the Counselors serving youth and students with disabilities. Job responsibilities include the following: Setting up and maintaining case files Interviewing consumers and gathering diagnostic information to assist counselors in determining eligibility and developing individualized plans for employment with consumers Scheduling diagnostic evaluations Entering data and documenting provision of substantial services in case management system Follow up with consumers, employers, vendors, and other agency personnel to assess rehabilitation needs and progress towards achieving employment goals Provide support as designated by the counselor Assisting vocational rehabilitation staff with employment marketing skills workshops Working with community employers using the dual customer approach to directly place highly qualified consumers with disabilities in appropriate jobs for successful outcomes Preparing documents, authorizations, invoices, and correspondence as needed This casework technician will be the coordinator for PETS services to youth and students with disabilities, primarily in Alexander County Schools and will provide assistance to Caldwell County on a regular basis, working closely with the Counselors to develop outreach efforts to provide information concerning services available to youth and students with disabilities beginning at age 14. This technician will work with the Counselors to implement PETS services. Travel required within the assigned area . Salary Grade: GN06 Recruitment Range: $31,200 - $45,420 Position: 60054893 *** Salary based on third party funding *** Third party funding is partial funding provided by an outside entity that VR has a working relationship with and contracts with in order to meet the needs of specified groups of individuals and/or programs. The DHHS Division of Vocational Rehabilitation Services (DVRS) promotes employment and independence for persons with disabilities through customer partnership and community leadership. Knowledge, Skills and Abilities / Competencies To receive credit for all your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified candidates must document on the application that they possess all of the following: Proven ability to communicate effectively in verbal and written form with consumers, employers and general public Documented ability involving intake of clients/consumers and assisting client/consumer in completion of paperwork Strong proficiency in Microsoft Office to include: Word, Excel and Outlook Demonstrated ability to perform basic administrative tasks Excellent interviewing skills and the ability to analyze complex information in order to develop plans of action to meet consumers' needs Ability to work with a variety of professionals to include: counselors, doctors/medical and mental health professionals, as well as employers Management prefers candidates with the following: Experience working with youth/adolescents with disabilities Experience working with adults with disabilities Desire to work with transition aged youth to help them be successful in employment; ability to establish rapport with young people and collaborate well with others. Minimum Education and Experience Requirements High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; OR Equivalent combination of education and experience. Supplemental and Contact Information In collaboration with our partners, the North Carolina Department of Health and Human Services provides essential services to improve the health, safety and well-being of all North Carolinians. The North Carolina Department of Health and Human Services is an Equal Opportunity Employer. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. You will either receive a call to schedule an interview or an email notifying you when the job has been filled . For technical issues with your application, please call the NeoGov Help Line at 855-524-5627 . Applicants will be communicated with via email only for updates on the status of their application. If there are any questions about this posting other than your application status, please contact HR at 919-855-3517. For permanent appointments: State of North Carolina employees have the opportunity to participate in a compelling array of benefits to enhance their quality of life, their health, and their future. Benefits include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Some benefits require 30 + hours work/week for participation. To find out about these, and other programs, please visit our Employee Benefits page: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types. 01 I UNDERSTAND that DHHS requires a complete descriptive work history with all employment experience detailed to be considered for employment. I have included all this information within my application. (NOTE: AN ATTACHED RESUME DOES NOT SATISFY THE REQUIREMENT OF COMPLETING THE APPLICATION. If you haven't completed the application requirements, please return to your application to finish it before submitting your application.) Yes, I understand and have fully completed all requirements. 02 To be considered for this position, you must clearly show within the body of the application how you meet the state mandated minimum education and experience requirements for this vacancy. In order to receive credit for the supplemental questions in which you answered yes, you must provide supporting information within the body of the application to support your answer. Have you provided the necessary information for our screening process? Yes No 03 Which of the following best describes your level of proficiency with Microsoft Word? No skill level Basic (create document, copy, paste, labels and envelopes) Intermediate (utilize styles, format sections) Advanced (create organization chart, insert chart, perform mail merge) 04 Which of the following best describes your level of proficiency with Microsoft Excel? No skill level Basic (create document, enter and edit text, SUM, format) Intermediate (utilize functions, sort and filter lists, modify tables) Advanced (pivot charts, queries) 05 Which of the following best describes your level of proficiency with MS Outlook? None Basic (send, reply and forward emails; setup meetings and appointments, mark priorities) Intermediate (change view settings, create mail groups, reserve conference rooms, create calendar permissions) Advanced (create rules, establish categories, filter mail, publish calendars) 06 Do you have work experience involving the intake of clients/consumers including assisting the client/consumer in completion of paperwork? Yes No 07 Briefly tell us the Company/Agency you gained the experience referenced in the previous question. If you do not have this experience, please answer N/A. (All work experience should be reflected above in the work history section of your application.) 08 Where did you learn about DHHS or this opportunity? Company or OSHR Website Employee Referral Professional Association or Industry-specific job board Conference / Career Fair LinkedIn Other Social Media Theater Advertisement Internet Advertisement TV / Radio Indeed Other General Job Boards Google Other Search Engines 09 Please give additional detail where you learned of DHHS or this opportunity. (e.g., APA Annual Meeting in NYC in May 2018, Facebook, Doximity, NC Substance Abuse Professional Practice Board, etc.)] Required Question Agency State of North Carolina Address NOTE: Apply to the department listed on posting An Equal Opportunity Employer, North Carolina, State Government Website