Open Positions - Ygrene Works -Customer Service Representative Please Enable Cookies to Continue Please enable cookies in your browser to experience all the personalized features of this site, including the ability to apply for a job. Welcome page Returning Candidate? Log back in! * Customer Service Representative Job Locations US-FL-Miami Job ID 2018-1786 Department Customer Service Overview Ygrene Energy Fund is a leading provider of clean energy financing for residential and commercial properties throughout the United States. nbsp;Ygrene's award winning, privately funded YgreneWorksTM program provides immediately accessible financing for a variety of projects including energy efficiency, renewable energy, water conservation, and, in certain areas, hurricane protection, electric vehicle charging stations and seismic upgrades. nbsp;Ygrene is committed to making it easy for anyone to invest in their future and a healthier environment. nbsp; We are currently seeking an experienced Customer Service Representative to join our team in Florida office. nbsp;The Customer Service Representative works closely and proactively with the contractors and homeowners to obtain details of each transaction and accurately document all of the information. nbsp; If you enjoy a fast-paced, friendly and casual work environment, we would love to hear from you! Responsibilities * Work with interested clients to help them understand program specifics and assist with their applications * Coordinate with the funding, underwriting and sales teams to obtain all necessary documentation * Assist the sales team, as needed, to ensure that all projects are processed in a timely manner * Update and track daily project reports * Assist in the development and maintenance of department policies and procedural documents and forms * Act as a resource for district staff or contractors to handle any questions, troubleshoot projects or assist with prospective clients * Contact prospective clients, contractors and any other potential business source as directed Qualifications * Bachelor's degree ORnbsp;a high school diploma and 3+ years of work experience in lieu of a degree * Fluency is English and Spanish is a must * Previous experience with phone sales or call center customer service * Proficient in Microsoft Word, Excel and PDF conversions as well as solid overall computing skills * Previous experience within banking, mortgage banking, or consumer finance industry is preferred * Ability to independently manage daily tasks and short-term projects * Highly organized, meticulous attention to detail and strong analytical skills are essential in this role * Must have excellent verbal and written communicationnbsp;skills * Must be able to work flexible hours as the company is open 7 days a week Options Apply for this job onlineApply Share Email this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQs Software Powered by iCIMS www.icims.com