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Business Systems Analysis Associate

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Business Systems Analysis Associate
Timonium, MD Entry-Level Paid


Business Systems Analysis Associate

We’re the obstacle overcomers, the problem get-arounders. From figuring it out to getting it done… our innovative culture demands “yes and how!” We are UPS. We are the United Problem Solvers.

About Business Analysis at UPS Technology:

Our Business Systems Analysts tie our technology to our business needs as they determine how new tech solutions will affect our customers. Their analysis ensures we maximize the positive impact of new technology across the business. As a UPS Business Analyst, you are a problem solver that enables the organization to achieved its goals and bring value to our UPS teams and customers!

About this role:

The Business Systems Analysis (BSA) Associate supports Information Services (I.S.) BSA processes with close guidance and supervision. He/She assists BSA team members to identify problems and opportunities, generate alternatives, and recommend solutions.

The Business Systems Analysis (BSA) Associate assists the BA team to analyze current business processes and business rules to identify technology opportunities that will help customers achieve their goals. As part of the BA team, the BSA Associate assists in facilitating discussions with a variety of business and technical stakeholders to define features and feasibility of proposed solutions. The BSA Associate also participates in design reviews to ensure the product meets business objectives.


Minimum Qualifications:

  • Experience with Microsoft Office Suite (including Word and Excel), Agile Business Analysis, Business Process Analysis and Structured Systems Analysis
  • Knowledge of Business Process & Requirements Elicitation, Requirements Elicitation and Requirements Management

Preferred Qualifications:

  • Bachelor's degree in Computer Science or equivalent.

About Us

Founded on a $100 loan in 1907, 2 teenage boys opened up a messenger service in a 6 by 17 foot office located just below the sidewalk on Second Avenue and Main Street in Seattle, WA. Messengers ran errands, carried notes, hand baggage, and delivered trays of food for customers. They also delivered packages, traveling by streetcars and bicycles for longer trips, and later using motorcycles.