The UPS Store, Inc., a wholly owned subsidiary of UPS is the world's largest franchisor of retail shipping, postal, printing and business service centers. The UPS Store has over 5,000 independently owned locations in the U.S. and Canada. If you're looking for an exciting and dynamic career opportunity, we want to hear from you!

The Application Development Manager leads and manages development of retail technology solutions that enables The UPS Store franchisees to successfully fulfill their customers' needs. This position works with Product Owners and Business Sponsors to help develop their vision, and this position leads applications development team members to bring the vision into a reality as a software solution. They'll problem-solve cross-functional team members on interesting challenges in a retail franchise environment.

The Application Development Manager develops software using Microsoft.Net, C#, ASP.Net, HTML, JavaScript, IIS, MS SQL Server (i.e., database design, SQL/T-SQL, and stored procedures), and WinForms/WPF. This position utilizes object oriented, n-tier, and Service-oriented Architecture (SOA) design patterns. The Application Development Manager uses Windows Communication Foundation (WCF), Team Foundation Server, and web service technology such as Simple Object Access Protocol (SOAP), Representational State Transfer (REST), bindings, etc. Experience with mobile development using Xamarin is desired.

The TUPSS Information Security Manager provides guidance, leads, and performs a broad range of complex technical and professional work activities to identify, investigate, analyze, and remediate information security events. This position advises on best practices, effectiveness of security controls, risk management and control gaps, process improvements, and solutions through the security governance process. They'll monitor Information Services (I.S.) security controls and service continuity to protect enterprise and information assets. This position collaborates with colleagues and stakeholders to develop secure business solutions. They'll provide training for colleagues, oversees work, allocates resources, and maintains knowledge on emerging technologies. The TUPSS Information Security Manager manages work regarding direct-to-consumer solutions such as Point of Sale devices, payment terminals, and e-commerce, the technologies to secure them such as Point-to-Point Encryption and tokenization, and the compliance requirements of the PCI DSS.

RESPONSIBILITIES AND DUTIES

• Leads the development, implementation and management of security policies and standards organization-wide to ensure the protection of corporate data against unauthorized use, access, modification, disclosure, and deliberate or inadvertent destruction
• Conduct organization-wide training and informational presentations
• Oversee the general level of security awareness within the organization and the IT team
• Direct the development and reporting of performance metrics and direct actions to continuously improve managing the technical business
• Develops Team Members (e.g., Quality Performance Review [QPR], Career Development, Training, Staffing, etc.) to ensure the day to day administration of processes and formal procedures
• Manages project life cycles (i.e., project scope, resources, schedule, budget, initiation, start-up, design, building, and deployment) to see projects from beginning to end.
• Manages investigations of security incidents (e.g., problems, breaches, unauthorized access, crises, critical situations, non-compliance with UPSs policies, etc.) to maintain effective security controls and service operations
• Provides service continuity planning and support to minimize downtime, to support critical business functions, and to protect UPSs information assets
• Conducts security risk assessments for business applications and computer installations to maintain confidentiality, integrity, availability, accountability, and compliance of information systems

KNOWLEDGE AND SKILLS

• Applies Disaster Recovery Knowledge: Independently implements disaster recovery plans; leads and prioritizes recovery plans during emergencies; evaluates internal and external backup facilities and providers
• Applies Internal Systems Knowledge: Applies in-depth knowledge of products, services, and internal systems; works cross functionally to understand and articulate internal business processes (e.g. system requirements, training) for internal systems; applies analytical skills and advances recommendations on alternative systems solutions with different cost / benefit equations and tradeoffs; coaches others in developing creative, workable solutions to complex system issues; coaches others in the development of logical business cases; evaluates impact of solution on service, cost, and quality
• Incident Investigation: Analyzes information on incidents to determine causes and document findings; identifies patterns or trends among incidents; determines next steps required by type of incident; recommends new approaches to incident investigation and response
• IT - Knowledge of Emerging Technology: Defines processes and practices for evaluating new technologies and potential business value. Monitors and evaluates enterprise experiences with new technology. Maintains knowledge of current technologies through user and vendor associations
• Master’s Degree (or internationally comparable degree) - Preferred
• Certifications such as CISSP, CISM, CISA, PCIP, PCI ISA or others focused on information security, data privacy, or information risk management – Preferred

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law

Founded on a $100 loan in 1907, 2 teenage boys opened up a messenger service in a 6 by 17 foot office located just below the sidewalk on Second Avenue and Main Street in Seattle, WA. Messengers ran errands, carried notes, hand baggage, and delivered trays of food for customers. They also delivered packages, traveling by streetcars and bicycles for longer trips, and later using motorcycles.