The receptionist needs to be able to multi-task. The individual is the first UPS person a customer will see when they enter our building. This person needs to be able to answer phone calls and direct them to the appropriate depts. This person must have a professional attitude and demeanor. In addition to the technical skills required, the administrator will work as an empowered decision maker – screen vendors, customers and other non-UPS employees before they can enter our facility. The receptionist will need to work with many different applications.

• Process, log and reconcile security badges as needed
• Issue temporary badges as needed
• Utilize Visitor Management System application to log visitors and take pictures when needed
• Answer and direct outside customer calls to appropriate areas/depts
• Knowledge of Brokerage websites
• Brokerage port contact list and email
• Develop procedures and processes to make this position a more paperless environment
• Work closely with your management team
• Assist in training for coverage
• Learn and input information for EPIC applications.

REQUIRED SKILLS:

• General knowledge of email and navigate several web applications simultaneously

• Must be able to answer phone within 3 rings

• Candidate must have acceptable attendance record

• Maximum of 4 occurrences within a 6 month period

• Individual must have excellent organizational skills.

• Self-starter. Highly motivated.

• Ability to handle stressful situations including internal and external customers.

• Must be a team player

• Must be able to work in a team environment

• Excellent oral communications skills

• Must possess excellent customer service skills.

Individuals who accept this job opportunity will be expected to be flexible in assisting with coverage in other departments, during fluctuations in volume, vacation coverage or leave of absence coverage and as required by their management team. 

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law

Founded on a $100 loan in 1907, 2 teenage boys opened up a messenger service in a 6 by 17 foot office located just below the sidewalk on Second Avenue and Main Street in Seattle, WA. Messengers ran errands, carried notes, hand baggage, and delivered trays of food for customers. They also delivered packages, traveling by streetcars and bicycles for longer trips, and later using motorcycles.