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Customs Brokerage Representative Ops, STTAS

Learn more about UPS


Customs Brokerage Representative Ops, STTAS

Southfield, MI
Full Time
  • Responsibilities

    STTAS, a UPS Company (formally UPS Trade Management Services) is currently seeking a Sr. Customs Brokerage Representative to impact the business by mastering import/export regulations. The ideal candidate will possess a Customs Broker License or be currently pursuing a license from the U.S. Customs and Border Protection. This position offers on the job training in the areas of import/export classification, NAFTA origin verification projects and other FTA eligibility programs, and various customer specific compliance projects.


    • Classifies import products under the Harmonized Tariff Schedule of the United States (HTSUS)
    • Substantiates classification decisions using General Rules of Interpretation (GROI), Explanatory Notes, CROSS (Customs Rulings Online Search System) and other resources
    • Engages in Country of Origin verification projects, contact suppliers to obtain correct Country of Origin for customers' products
    • Determines eligibility for various FTA programs, including AALA and other regulatory programs
    • Manages and organizes product databases and classification information in Excel and Access
    • Enters product classifications and substantiation into proprietary operating system
    • Coordinates daily activities with TMS team members and project supervisor
    • Communicates proactively with customers including educating customers on regulatory procedures
  • Related Article
  • Qualifications


    • Strong knowledge of US Customs and Border Protection Regulations
    • Demonstrated ability to manage multiple tasks in a fast-paced environment under minimal supervision with a high attention to detail
    • Strong analytical, verbal/written communication, customer service, and time management skills
    • Bachelor's Degree (or internationally comparable degree) - Preferred
    • International Trade, Logistics or Freight Forwarding experience - Preferred
    • Previous experience with classification and/or FTA determination - Preferred
    • Proficient foreign language skills - Preferred

    UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law

  • Industry
    Package/Freight Delivery
  • About Us
    Founded on a $100 loan in 1907, 2 teenage boys opened up a messenger service in a 6 by 17 foot office located just below the sidewalk on Second Avenue and Main Street in Seattle, WA. Messengers ran errands, carried notes, hand baggage, and delivered trays of food for customers. They also delivered packages, traveling by streetcars and bicycles for longer trips, and later using motorcycles.