Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary

_The Senior Manager, Business Analyst , Outsourcing Management in Global Clinical Development IT _will be an expert solution specialist focused on Outsourcing Management capabilities for managing clinical trial operations. He/ she is responsible for overseeing the implementation of solutions that address business challenges and meet the needs of all internal and external stakeholders. The Business Analyst would work closely with the Product Manager and would collaborate with various stakeholders, including business users, software developers, project managers, and IT teams, to ensure successful delivery of technical projects and software releases.

This position will also support change management, training, super user network, user acceptance and ensure their continued growth and development while also developing and maintaining relationships with vendors, industry experts, and internal stakeholders to ensure alignment with technical strategy and business goals.

Key Responsibilities

• Hands-on expert of the trail outsourcing management capabilities at BMS.
• Overall accountability for ensuring understanding of business needs, processes and priorities.
• Translate business needs into technical specifications, stories, actionable plans and prioritize.
• Ensure solution adoption by management of super user network, training content and change communications.
• Execution of agile project management and iterative value delivery is preferred.
• Develop stakeholder & end user maps, customer journey maps and change impact heat maps.
• Analyze business processes and identify areas for improvement through technology solutions.
• Evaluate business process, existing systems, and processes to identify potential inefficiencies and areas for optimization and innovation.
• Collaborate with Product team and architects to ensure solutions align with business requirements.
• Ensure that technology solutions are compliant with regulatory requirements and industry standards.
• Facilitate UAT sessions, voice of customer, issue resolution, help desk, cross functional business process and technology dependencies.
• Provide hands on reporting, data issue resolution and support end users
• Conduct training sessions to educate users on new systems, applications, or features.
• Troubleshoot issues, develop reports and data extracts to meet urgent needs.
• Stay up to date with the latest technology trends and industry best practices.

Qualifications & Experience

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum experience of 5 years in the pharmaceutical, biotech or related area.
• Experience with clinical trials business process or clincal trial outsourcing models is a plus.
• Experience with Salesforce application is a plus.
• Strong analytical and problem-solving skills.
• Knowledge of software development methodologies and programming languages.
• Familiarity with business process mapping, workflows and data analysis tools.
• Excellent communication, collaboration and interpersonal skills to interact with diverse stakeholders.
• Ability to work both independently and collaboratively in a team-oriented environment.
• Product management experience is a plus.

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If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol
Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Bristol Myers Squibb is a leading global biopharma company focused on discovering, developing and delivering innovative medicines for patients with serious diseases in areas including oncology, hematology, immunology, cardiovascular, fibrosis and neuroscience. Our employees work every day to transform patients’ lives through science.