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Senior Manager, Operational Excellence, Quality Lead- Devens Biologics Operations

Bristol Myers Squibb

Bristol Myers Squibb

Senior Manager, Operational Excellence, Quality Lead- Devens Biologics Operations

Devens, MA
Full Time
Paid
  • Responsibilities

    Working with Us

    Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

    Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

    Reporting to the Associate Director, Operational Excellence (OpEx) Devens Biologics Operations, the OpEx Senior Manager will be responsible for developing, implementing, and managing operational strategies that identify cost savings opportunities, provide increased process efficiency, improve data availability for decision making and drive continuous improvement within the Devens Biologics Quality Control and Quality Assurance Departments. This will be accomplished by promoting and using Lean Six Sigma and Continuous Improvement methodologies to achieve department goals & objectives.

    Key Responsibilities:

    • Provide Operational Excellence (OpEx) support to activities in the Biologics Quality departments that will increase process efficiency, reduce operating costs, and improve general cycle times.

    • Embed OpEx Foundational skills in “The Way We Work” within the Biologics Quality departments. Ensure OpEx foundational skills (e.g., 5S, Gemba Walks, Visual Management, Process Maps, Standard Work, and Kaizens) are being used by Biologics Quality resources.

    • Drive Tier meeting and visual factory for Biologics Quality teams, aligned with site & department strategy.

    • Collaborate with Biologics QC & QA Leadership Teams and department functions to develop required pertinent metrics to drive performance.

    • Collaborate with Biologics QC & QA Leadership Teams to drive CI project portfolio ensuring cost/benefit analysis to assess the impact or viability of alternate processes or action.

    • Collaborate with OpEx practitioners at the Deven Biologics Site to participate as needed in site Kaizen events and other OpEx initiatives in the Biologics Operating Unit.

    • Act as primary OpEx point of contact for Biologics Quality by effectively partnering with QC & QA Team members to develop routine, integrated messages on the OpEx programs.

    • Introduce and maintain continuous improvement program offerings and/or OpEx training to all levels of Biologics Quality personnel.

    • Communicate via multiple media including posters, Devens newsletter, Leadership Team meetings, Town Hall forums, etc.

    • Lead and/or support key complex projects through effective project management and leadership.

    • Lead and coach participants of Kaizen workshops and in day-to-day continuous improvement activities and applications.

    • Provide specific tools and lean technique training as required by the business.

    • Keep up to date on best practices and improvement opportunities in OpEx by networking within the Devens site, campus, GPS Biologics Operating Unit and Global GPS OpEx team.

    Qualifications & Experience

    Specific Knowledge, Skills & Abilities:

    • Excellence in business change management processes and project management skills is needed.

    • Strong communication/presentation skills with ability to tailor the message to the key stakeholders for effective impact and influence.

    • Complete varied and complex assignments with little direction.

    • Ability to integrate work with other functions to align with strategic objectives.

    • Interpersonal/facilitation skills necessary to interface with and influence all levels of the organization.

    • Comfortable managing in a matrix organization.

    • Ability to be flexible and adapt quickly to changing needs of the organization.

    • Ability to organize multiple work assignments and establish priorities.

    • Lead and/or support key complex projects through effective project management and leadership.

    • Achieve high customer satisfaction through effective communication of both technical and nontechnical topics with all levels of the organization both verbally and written.

    Education/Experience/ Licenses/Certifications:

    • Bachelor’s degree in industrial, chemical/biochemical engineering or a related discipline or equivalent highly desired.

    • Lean Six Sigma Green Belt or Black Belt certification is preferred. Agile / Scrum Master certification is a plus.

    • A minimum of 5 years GxP Biopharmaceutical experience with strong experience with production and/or Quality operations is preferred, documented by a solid history of functional accomplishments and a proven track record.

    • Demonstrates a strong knowledge of cGMP compliance and regulatory agency requirements and procedures.

    • Successful experience working with cross-functional teams from manufacturing, quality, site engineering, MS&T, Digital Plant (IT), finance, PMO and Biologics Development.

    • Excellent computer skills with proficiency in Microsoft applications- SharePoint, Project, PowerPoint, Access, Excel, Word, Publisher, PowerAutomate, Visio, and Minitab/JMP.

    • Possesses a deep understanding of the Six Sigma and Lean philosophies and can coach others how to apply Lean Six Sigma concepts and foundational tools (e.g., Process Mapping, Visual management, 5S, Gemba, etc.).

    If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

    Uniquely Interesting Work, Life-changing Careers

    With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

    On-site Protocol

    Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.

    BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

    BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

    BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

    Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

  • Industry
    Pharmaceuticals
  • About Us

    Bristol Myers Squibb is a leading global biopharma company focused on discovering, developing and delivering innovative medicines for patients with serious diseases in areas including oncology, hematology, immunology, cardiovascular, fibrosis and neuroscience. Our employees work every day to transform patients’ lives through science.