2022 - Summer - Consulting Intern - Technology - Business Apps - D365 CRM

Learn more about RSM


2022 - Summer - Consulting Intern - Technology - Business Apps - D365 CRM

Philadelphia, PA +2 locations
  • Responsibilities

    As an intern in the D365 Customer Engagement (CE) practice, you will actively participate in learning the D365 CE solutions, including Sales, Field Service, Customer Service, PSA and Marketing applications, and engage in the full cycle of software implementation. This will include working directly with clients, learning their business and gathering the requirements of a tailored, effective software solution. Interns will have integral involvement in designing, building and documenting system enhancements, and then testing the results and training customer personnel in their use.


    • Perform business analyst functions
    • Engage in requirements gathering sessions with clients
    • Assist in the creation of design documentation
    • Hands on configuration of the application
    • Work with client to validate the solution
    • Assist with training
    • Perform ongoing support as needed
    • Work well with team members, clients, and other vendors
    • Participate in the Agile and/or Microsoft SureStep Iterative Methodologies
  • Qualifications

    Basic Qualifications:

    • Pursuing a Bachelor's Degree in Information Technology, MIS, Accounting, Computer Science or other related business fields
    • Ability to travel
    • A minimum 3.0 GPA is preferred

    Preferred Qualifications:

    • Demonstrated ability to take initiative and work in a self-directed manner and develop strong working relationships with clients
    • Relevant, hands-on work-related experience working in a team environment
    • Desire to learn and grow
    • Strong organizational, writing, interpersonal and communication skills, attention to details, ability to multi-task and meet deadlines
    • Experience with Scribe a plus

    You want your next step to be the right one. You've worked hard to get where you are today. And now you're ready to use your unique skills, talents and personality to achieve great things. RSM is a place where you are valued as an individual, mentored as a future leader, and recognized for your accomplishments and potential. Working directly with clients, key decision makers and business owners across various industries and geographies, you'll move quickly along the learning curve and our clients will benefit from your fresh perspective. Experience RSM US. Experience the power of being understood. RSM is an equal opportunity/affirmative action employer. Minorities/Females/Disabled/Veterans.


  • Industry
    Professional Services
  • Locations
    Minneapolis, MN • Philadelphia, PA • Dallas, TX
  • About Us

    RSM is the leading provider of audit, tax and consulting services to the middle market, which is the engine of global commerce and economic growth. With over 11,000 employees across the U.S. and Canada and a global presence in 120 countries, our purpose is to deliver the power of being understood to our clients, colleagues and communities. As first-choice advisors, we are focused on developing leading professionals and innovative services to meet our clients’ evolving needs in today’s ever-changing business environment.

    Through a supportive, caring culture, our people are empowered to be their authentic selves, make an impact, own their futures and achieve their personal and professional aspirations. Together, our people’s individual talents and diverse perspectives strengthen our teams and enhances the unique insights that we provide to our clients.