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2022- Winter - Consulting Associate - Technology - D365 CRM

Learn more about RSM
RSM

RSM

2022- Winter - Consulting Associate - Technology - D365 CRM

Philadelphia, PA
Full Time
Paid
  • Responsibilities

    As an associate in the Dynamics 365 Customer Engagement practice, you willactively participate in learning the Microsoft Dynamics 365 Customer Engagement solutions, includingSales, Field Service, Customer Service, PSA and Marketing applications, and engage in the full cycle of software implementation. This will include workingdirectly with clients, learning their business and gathering the requirementsof a tailored, effective software solution. Associates will have integral involvement in designing, building anddocumenting system enhancements, and then testing the results and trainingcustomer personnel in their use. 

    Responsibilities:

    • Perform business analyst functions
    • Engagein requirements gathering sessions with clients
    • Assist in the creation of design documentation
    • Hands on configuration of the application
    • Work with client to validate the solution
    • Assist with training
    • Performongoing support as needed
    • Workwell with team members, clients, and other vendors
    • Participatein the Agile and/or Microsoft SureStep Iterative Methodologies
  • Qualifications

    Basic Qualifications:

    • Bachelor's Degree in Information Technology, MIS, Accounting, Computer Science or other related business fields
    • Abilityto travel
    • Aminimum 3.0 GPA is preferred

    Preferred Qualifications:

    • Demonstrated ability to take initiative and work in a self-directed manner and develop strong working relationships with clients
    • Relevant, hands-on work related experience working in a team environment
    • Desireto learn and grow
    • Strong organizational, writing, interpersonal and communication skills, attention todetails, ability to multi-task and meet deadlines
    • Experience with Scribe a plus

    You want your next step to be the right one. You've worked hard to get where you are today. And now you're ready to use your unique skills, talents and personality to achieve great things. RSM is a place where you are valued as an individual, mentored as a future leader, and recognized for your accomplishments and potential. Working directly with clients, key decision makers and business owners across various industries and geographies, you'll move quickly along the learning curve and our clients will benefit from your fresh perspective. Experience RSM US. Experience the power of being understood. RSM is an equal opportunity/affirmative action employer. Minorities/Females/Disabled/Veterans.

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  • Industry
    Professional Services
  • About Us

    RSM is the leading provider of audit, tax and consulting services to the middle market, with over 16,600 professionals across the U.S., Canada, El Salvador and India. RSM has a global presence in 120 countries, we are focused on developing leading professionals and innovative services to meet our clients’ evolving needs in today’s ever-changing business environment. Our culture embodies inclusiveness and understanding, empowering our people to be their authentic selves, share their unique perspectives and own their futures to achieve their personal and professional aspirations.