We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

RSM is a leading Microsoft partner implementing the full range of business applications including D365 F&SC, BC, CE and Commerce, as well as Power Platform, Microsoft 365, Data & AI and Azure solutions. RSM’s Dynamics consultants are empowered through our long standing, close relationship with Microsoft, the use of our proven RVM methodology (purpose built for Dynamics 365), a wide range of industry IP and accelerators as well as additional Microsoft-centric tools to help customers stay competitive in a constantly changing environment. Our Dynamics teams also benefit from a wealth of expertise around them within RSM that enhances the value we provide customers, whether that be from our Microsoft MVPs. Industry experts, Tax specialists or Managed Technology and Application services teams.

Responsibilities

Project Management and People Development

• Has a clear understanding of project roles/responsibilities
• Project management activities:
• Delegates tasks, while staying within resource capacity plans
• Mentors and develops junior team members

Client Engagement

• Navigates client conversations through the project lifecycle
• Establishes/maintains client relationships
• Works with client on regularly scheduled meetings to document and report out on progress throughout the project

Project/Scope Execution Responsibilities

• Works with the project team and stakeholders to gather and document business requirements, configures the system to meet those requirements, and provides guidance and direction to the technical team during the implementation process
• Establishes and works with the Solution Architect to determine the design
• Provides support of configuration and testing of the system to meet business requirements
• Trains client end-users on how to use the system

Required Qualifications

• Bachelor's Degree in Information Technology, MIS, or other related business fields
• 2+ years of experience with Microsoft Dynamics 365 Customer Engagement (CE) Modules
• 2+ years of working in a cross-functional, project-based organization
• 2+ years experience in writing project documentation (Design Documents, Business Requirements Documents, Go-Live Cutover Plan, etc.)
• Demonstrated ability to take initiative and work in a self-directed manner and develop strong working relationships with clients
• Superior organizational, written and oral communication skills, attention to detail, and ability to balance multiple priorities

Preferred Qualifications

• Microsoft Dynamics 365 CE certified, or any related CE Module certifications

At RSM, we offer a competitive benefits and compensation package for all our people. We support and inspire you to prioritize your wellbeing by delivering personalized, holistic programming for your physical, emotional, financial and community wellbeing. RSM has a generous time off policy with at least 14 paid holidays, wellbeing days and associate and above access to self-managed time off. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

RSM is proud to be an Affirmative Action and Equal Employment Opportunity employer.  We are proud to provide our employees with tools to assist them in being successful in achieving both personal and professional goals. We welcome and support all our employees to thrive in an environment free of discrimination and harassment. As an Affirmative Action and Equal Opportunity Employer all applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). However, those candidates who may be recent U.S. college / university graduates possessing 1-2 years of progressive and relevant work experience, excluding internships, in the U.S. or his/her home country would be eligible for hire as an experienced candidate and thus eligible for sponsorship.

If you have questions, please reach out to your recruiter. If you are unsure who your recruiter is, please reach out to our immigration question mailbox at globalmobilityandimmigration@rsmus.com for assistance. Only questions specifically related to sponsorship will be considered and answered by the global immigration team’s mailbox.

Compensation Range: $84,200 - $168,500

RSM is the leading provider of professional services to the middle market. The clients we serve are the engine of global commerce and economic growth, and we are focused on developing leading professionals and services to meet their evolving needs in today’s ever-changing business landscape. Our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. RSMUS, LLP is led by Brian Becker, managing partner & CEO of RSM US LLP. He oversees over 17,000 assurance, tax and consulting professionals across nearly 100 offices in the U.S., Canada, India and El Salvador. RSM US and RSM UK recently announced plans to merge, creating a transatlantic enterprise with more than 23,000 people across six countries, including U.S., Canada, UK, Ireland, India and El Salvador.