Customer Success Associate - $75K offers

Learn more about SV Academy
SV Academy

SV Academy

Customer Success Associate - $75K offers

Full Time
  • Responsibilities

    SV Academy will help you land a job in Customer Success in just 4 weeks.

    A career in tech would look good on you . . .

    Forget about coding, that’s old news. We’re talking about catapulting into a thriving career that will never be replaced by automation. We’re talking about a job on the human side of tech as a Customer Success Associate (CSA), working with customers and generating shared value for top tech companies.

    Sure the tech industry is thriving more than ever and companies are scrambling to find talent, but they’re also getting flooded with resumes. Want a warm introduction and a resume to stand out from the crowd?

    You can start at $75K working closely with customers to build relationships and create shared value. Your responsibilities will include:

    • Support customers as a trusted advisor and consultant to help them achieve their ambitious business goals.
    • Collaborate cross-functionally with teams throughout the company as the voice of your customers.
    • Strategically prioritize and problem-solve with empathy in a fast-paced, high-growth environment.

    Not exactly sure how to do the above? No worries. SV Academy will teach you everything you need to ramp up successfully in your new role.

    Our Customer Success Program starts every month and gives you the latest skills, mentorship, and job opportunities to launch your career with one of our 450+ employer partners in the tech industry as a CSA, the 6th fastest-growing job on LinkedIn. Our grads are thriving in companies like Facebook, Google, Reddit, Udemy, Gainsight, InsideView, and more.

    Disclaimer: It won’t be easy, but we promise it will be worth it and life-changing! Your mentors and coaches will be there to support you every step of the way.

    What are we looking for?

    You don’t need experience in tech. We value grit over grades, a can-do attitude over connections, and life experience over an academic pedigree. (We’re all about smashing elistim.) Experience in customer-facing positions in the service, hospitality, event planning, retail, education, or a similar sector is a plus. It also helps if you are:

    • Highly motivated to work at a tech company full-time upon graduation.
    • Hungry to learn and grow, and open to feedback and coaching.
    • Someone who knows your way around a computer (word processing, web search, email).
    • Familiar with social media, including LinkedIn, and ability and willingness to learn new technology tools.
    • Strong with written and verbal communication skills.

    Are we for real?

    Since 2017, SV Academy has been changing and diversifying the tech industry from the inside out. That’s our mission. With a proven record of success, we now have over 800 grads with diverse backgrounds outperforming in the field. Many have been promoted to management and some have even become VPs already.

    Fast Company recognized SV Academy as the #2 Most Innovative Education Company in the world for 2021. We’re also backed by investors who believe strongly in our mission to change the future of education and employment opportunities including Bloomberg Beta, Owl Ventures, Kapor Capital, and Sound Ventures.

    Bonus points for us—Ashton Kutcher loves and backed us: “We’re excited to partner with SV Academy, a team that’s democratizing access to life-changing careers and economic opportunity.”

    And we get real results!

    • Over 90% of our grads land jobs after successfully completing our program
    • It takes 27 days on average to get hired post-grad
    • We have coached over 800 grads on-the-job at high-growth companies
    • 60% of those grads have earned promotions within their first year

    All you need to do is show up and do the work.

  • Industry
    Professional Training and Coaching
  • Fun Fact
    SV Academy's CEO has a TEDx video with over 30k views!
  • About Us

    SV Academy helps diverse job-seekers break into the tech industry and increase their career potential through mentorship and pre-hire training–helping them to achieve financial security. To achieve that goal, we provide hundreds of jobseekers every year with a 4-week or 12-week intensive online skill training program followed by a full-time job at a top tech company. We welcome all backgrounds and experience levels.