Full Time Overnight Exit Booth Agent - Indy Airport Job ID 2018-269193 Location Customer Service/Support - Customer Service/Support Category Indianapolis Airport Airport / City US-IN-Indianapolis Overview nbsp; Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multi-billion dollarnbsp;industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions. Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees. nbsp; Nationalnbsp;and Alamo has an exciting opportunity for an Exit Booth Agent.nbsp; The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards. nbsp; nbsp; This position is full-time (max 40 hours per week), pays $12.25 per hour plus incentives, and is located in the parking garage at the Indianapolis airport nbsp; nbsp; Responsibilities * Prepare all rental documents accurately and completely. * Verify car information and VIN number for security and car control. * Provide additional service to Emerald Aisle members by offering our refueling option. * Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image. * Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers. * Provide all customers with undivided attention while assisting them at the exit booth. * Make eye contact and greet all customers; thank customer at the conclusion of all transactions. * Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary. * Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer. Equal Opportunity Employer/Disability/Veterans nbsp; Qualifications * Must be at least 18 years of age * Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future * High School Diploma or G.E.D. required * Must have a valid driver's license with no more than 2 moving violations and/or at fault accidents in the past 2 years * No drug or alcohol related conviction on your record in the past 5 years (i.e., DUI, DWI) * Minimum of 1 year experience handling customer service functions * A minimumnbsp;of basic level experience and understanding of a PC and Microsoft Office Products required * New Hire Orientation is held every other Monday from 10:00 am - 4:00 pm innbsp;Indianapolis. nbsp;Must be able to attend one of these sessions if hired. * Apart from religious observation, must be able to work the following schedule: Wednesday, Thursday, Friday, Saturday and Sunday from 11:00 pm - 7:00 amnbsp;