This position can be based out of any of the firm's West Coast offices: LOS ANGELES - CENTURY CITY - ORANGE COUNTY - SAN FRANCISCO - PALO ALTO.
The Data Steward should have a strong customer focus, very responsive to user requests, team player, great attention to detail and ability to communicate effectively with all levels of firm personnel.
The Data Steward reports to the CRM Database Manager and will work with a team of two data stewards to support all members of the Marketing Department along with secretaries and partners firm wide.
RESPONSIBILITY:
EXPERIENCE:
EDUCATION: Bachelor’s degree.
KNOWLEDGE, SKILLS & ABILITIES:
Technical Knowledge: Background knowledge of InterAction is required. Background knowledge of Tikit, eMerge and related applications a plus. Proficiency in MS Office; particularly Word, Excel and Outlook.
RESEARCH SKILLS: Ability to determine best source of information for current contact status on a person or company via the Intranet is highly preferred.
ORGANIZATIONAL SKILLS: The candidate must have strong organizational skills. Ability to delegate responsibilities, track and manage tasks is key to success. Must exhibit grace under pressure.
COMMUNICATION SKILLS: Outstanding verbal and written communications skills, including the ability to communicate with all levels of lawyers, secretaries, marketing and other support staff. Requires diplomacy, facilitation skills and the ability to manage conflict.
JUDGMENT AND REASONING: Excellent critical thinking and problem solving ability is required. Must grasp business process, priorities and goals. Must understand basic business relationship and confidentiality principles and adhere to those principles.
TRAVEL: None.