SUMMARY: Manages multiple smaller multi-family properties by performing the following duties personally or through subordinates and supervisors. Our organizations' Leasing Consultants optimize the return on investment for the owner while providing a quality living environment for residents and promoting a positive working relationship with team members. Position of humility, integrity, responsibility, and accountability for self and team members. Implements and monitors operations, profitability, quality service, marketing and resident relations of the property/properties, while maintaining the company investment.
ESSENTIAL DUTIES AND RESPONSIBILITIES are listed below and will always include those specifically assigned by the immediate supervisor.
SUPERVISORY RESPONSIBLITIES: This position has limited supervisory responsibilities.
QUALIFICATIONS: To perform this job successfully, an induvial must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Extensive formal & informal training/development including but not limited to: certifications, continuing education, leadership & succession planning.
EDUCATION AND/OR EXPERIENCE: One to two years' related experience and/or training; or equivalent combination of education and experience. Multi-site experience is preferred.
LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals, and governmental regulations. Ability to effectively present information and respond to questions from residents, owners, supervisors, and the public, and other team members.
MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, rent per square foot and other basic math. Ability to read and understand operating statements and budgets.
REASONING ABILITY: Ability to solve practical problems and deal with a variety of frequently conflicting priorities and distractions while keeping the community running smoothly. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to deal with residents in an empathetic, professional manner. A good understanding of customer service concepts and applicability will be necessary in this position.
CERTIFICATES, LICENSES, REGISTRATIONS:
WORK ENVIORNMENT: The work environment characteristics described here are representative of those an employee encounters while performing the functions of this position. While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock. The noise level in the work environment is usually moderate. The employee is frequently exposed to high-pressure demands from the property owner to maintain high occupancy (95%) [MSOffice2] while promoting positive resident relations. Employee may be subject to frequent complaints and concerns from residents. Employee will be required at times to work overtime to complete reporting assignments (ALL OVERTIME MUST BE APPROVED BY CORPORATE OFFICE BEFORE WORKING).
PHYSICAL DEMANDS & OTHER QUALIFICATIONS: The work environment characteristics described here are representative of those an employee encounters while performing the function of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of this position.
High degree of professionalism and demeanor
Computer knowledge necessary to enter and retrieve data from a computer and to program access gate and security systems via a computer. Working knowledge of Microsoft Office, AppFolio, and OneSite.
Firm, fair and consistent
High level of organization and ability to prioritize tasks
Good communications skills, and listening skills
Able to work weekends
Able to work overtime when approved
Able to follow posted work rules
Able to lead and manage others
ALL OTHER FUNCTIONS OF THIS JOB:
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