We are looking for energetic, enthusiastic, and dynamic hospitality driven individuals with unparalleled customer service skills and a desire to provide unwavering support to Washington’s most prestigious residential and commercial office properties. We are seeking On-call Concierges to join the team and lead by example.
· This individual must easily be able to interact & engage with elite tenants, clients and prospects that desire immediate support and our ability to anticipate their daily needs.
· This individual will support the Residential properties by filling vacant shifts on an on-call basis.
· Strong computer literacy and multi-tasking abilities is essential.
· The position requires attention to detail, reliability, thoroughness, and the “Consider It Done!” attitude that represents Capitol Concierge Inc.
· Duties include assisting tenants and client with daily tasks including (but not limited to) catering coordination, travel & transportation logistics, ticket and reservation procurement, gift purchases & fulfillment and beyond.
· Ideal candidate should have prior experience as an Executive Assistant, Administrative Assistant, Hotel or Residential Concierge as it pertains to assisting elite clients with lifestyle services.
· Possess strong sense of urgency, pride and ownership for individual growth and team success.
· Professional & polished appearance and demeanor is a must. No exceptions.
· Successful candidate should be passionate about delivering high quality personalized support and have excellent research skills.
· Must have strong knowledge of local community including modes of transportation, dining, lodging, events and attractions.
Requirements:
· Advanced proficiency with Microsoft Office, PC and Mac OS.
· 3+ year’s experience in retail, hospitality or restaurant industry.
· Bachelor’s Degree in Hospitality & Tourism, Business Management or related discipline and/or exceptional work experience.
· Knowledge of BuildingLink, KeyTrack or other building software is desired.
· Knowledge of multiple languages is a huge plus.
· Flexible schedule with availability to work holidays.
· Strong knowledge of local community (location/s applying for)