Job Description
Chargeback Specialist
Location: Hybrid – Onsite (Mon-Tues & Thurs) | Remote (Wed & Fri)
⏳ Duration: 4-Month Assignment (Potential for Extension Beyond 12 Months)
Schedule: Start time between 7:30 AM - 8:30 AM | End time between 4:00 PM - 5:00 PM
Job Overview:
We are seeking a Chargeback Specialist with expertise in credit card chargeback processes. The ideal candidate will have strong analytical skills, excellent communication abilities, and proficiency in Excel to handle disputes efficiently.
Key Responsibilities:
Manage credit card chargeback disputes, ensuring timely resolution.
Analyze chargeback claims and provide supporting documentation.
Communicate effectively with customers, financial institutions, and internal teams.
Maintain detailed records of chargeback activities.
Utilize Intermediate to Advanced Excel skills for data tracking and reporting.
Handle multiple tasks efficiently in a fast-paced environment.
Qualifications:
✔ 2+ years of chargeback experience (credit card chargebacks required).
✔ Strong written and verbal communication skills.
✔ Ability to multi-task and prioritize workload effectively.
✔ Proficiency in Excel (Intermediate to Advanced level) for reporting and analysis.
If you are detail-oriented and thrive in a dynamic work environment, apply today!
Company Description
Great opportunity for full time employment for the right candidate.
Great opportunity for full time employment for the right candidate.