Please note: This is an ON-SITE position at our corporate headquarters in EVERETT, WA. There may be some travel to assist in person at our apartment communities when the need arises. If you live outside the state of Washington, please let us know if/when you plan to relocate.

About You:

Your coworkers and clients have commented that you are accommodating and you don’t obsess over having things your way - just making sure you get things done correctly.

You are organized and productive, so you’ll excel in prioritizing and completing technical customer support cases through email and phone submissions. Your tendency to work at a quick and steady pace helps you be highly responsive and your desire for structure makes you perfect for drafting operation instructions for Yardi software users and keeping them up-to-date.

Our Yardi Technical Specialists are:

CONFIDENT. You know the Yardi software well and are comfortable running reports, troubleshooting errors, and answering questions.

ANALYTICAL. You problem-solve based on your expertise and experience.

ADAPTABLE. You are good with repetition but can multi-task when needed.

DELIBERATE. You desire structure or a plan when working.

Why Coast Property Management is the company for you!

We are continuing to expand and innovate as one of the top 5 largest property management companies in the Pacific Northwest. Coast Property Management has been named one of Washington’s Best Places to Work and our award-winning culture and mission of helping people live the best life possible sets us apart.

Our employees love our family atmosphere, team mentality, and the many perks of being a Coast employee. At Coast, we’re committed to each of our associates’ health, wealth, and overall well-being which is why we’ve made available a comprehensive benefits package that includes a choice of 3 different medical plans as well as access to a Health Savings Account (HSA) and a 401K.

What you'll be doing as a Yardi Technical Specialist:

• Provide user training on Yardi Property Management/Yardi Affordable PM software for on-site and corporate team members
• Develop reference material/guidelines and update company SharePoint with tech tips and brief documents/videos
• Create, modify, and maintain company-wide workflows, best practices, custom reporting, and all other related procedures within Yardi
• Set up new users and new properties in the system
• Maintain the appropriate access and permissions levels for all users in the Yardi software
• Deliver technical support to on-site and corporate team members for all Yardi issues
• Identify and troubleshoot issues within the Yardi system
• Collaborate in the planning, development, and implementation of Yardi modules and Yardi enhancements
• Work to ensure software updates, implementations, and releases are completed and changes are communicated throughout our organization
• Manage 3rd party application integration with Yardi suite
• Create custom reports using Yardi scripting language
• Assist in providing analytical data to departments within the organization
• Extract KPI from various data sources and produce functional reporting

Are you qualified? (We hope so!)

• Bachelor’s degree in accounting, finance, or information systems strongly recommended
• 2 to 3 years of experience in Yardi suite of products
• Experience in Yardi Affordable software is strongly recommended
• Experience with SQL querying and custom reporting within Yardi is a plus
• Experience with Zoho or some remote screen viewer for tech support
• Experience with Microsoft Teams
• Advanced Excel skills including pivot tables
• Strong skill in teaching others processes and procedures 
• Strong analytical skills, attention to detail, & initiative
• Ability to adapt and understand priorities 
• Self-starter and strong organizational skills with the ability to manage multiple tasks
• Demonstrated ability to interact successfully with all levels within a company 
• Excellent oral and written communication skills
• Demonstrated ability to take initiative, to maintain confidentiality, to meet deadlines, and to work in a team environment

How to become our newest Yardi Technical Specialist:

Apply here online and we’ll reach out to you!

HOURS, PAY, & LOCATION:

Full Time

Pay: DOE

Corporate headquarters in Everett, WA

Legal Stuff:

Hiring is contingent on passing a complete background check. Coast Property Management is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. This role is not eligible for visa sponsorship.