Position Summary ****

This role is responsible for all day-to-day, administrative, and accounting aspects necessary for the efficient operation and management of a portfolio of buildings, including tenant/vendor relations, lease administration, accounts payable, accounts receivable, financial reporting, and team support.

Essential Duties and Responsibilities

The following reflects management’s definition of essential functions for this job, but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

Administrative and File Management

  * Courteously answer incoming calls; handle responses to customer requests and/or complaints; establish and maintain favorable customer relations.
  * Set up new files (i.e. lease, vendor, accounting)
  * Maintain current Certificates of Insurance for all tenants and vendors; point of contact for outsourced insurance vendor; monitor insurance status regularly to ensure compliance
  * Maintain a working knowledge of lease agreements and the administration of related documents
  * Prepare and/or assist in annual budget preparation and year-end reconciliations
  * Keep up tenant contact information

Property Accounting and Financial Administration

• Code and/or approve invoices for payment; obtain/complete and process accounting forms as required (i.e. W-9 form)
• Follow up and expedite collection of all accounts receivable (i.e. rent) as necessary; review charges with tenants when invoice is in dispute or needs clarification
• Review aged delinquency report and tenant’s lease for late charge calculations and apply late charges to accounts
• Maintain rent roll and lease files in the system, review for accuracy monthly
• Prepare and/or assist in the preparation of monthly financial and variance reports

Tenant and Vendor Administration

• Management of day-to-day vendor performance; inspect buildings on an ongoing basis to ensure functionality
• Assist in the preparation and maintenance of standard service contracts
• Assist with validation and/or input of lease abstract information
• Coordinate moves of tenants in and out of the building
• Review and send correspondence; rent increase letters, commencement letters, etc. in a timely manner

Other Responsibilities:

• Coordinate special events (i.e. broker open house, etc.)
• Special projects as requested

** Supervisory Responsibilities:**

This position has no supervisory responsibilities.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience:

• Must have very good oral and written communication skills.
• Strong customer service skills required.

Education:

• BA/BS degree preferred.
• In lieu of a degree, 2+ years of relevant experience will be accepted.

Computer Skills:

• Strong proficiency in Microsoft Word, Excel, and Outlook.
• Competent in accounting systems.
• Ability to use other software programs as required

Certificates or licenses:

• N/A

Other Desired Skills and Abilities (preferred):

• Previous office experience preferred

Reasoning Ability:

• Must have the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

** Physical Demands**

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit for extended periods of time, some bending, lifting, stooping, and stretching. It requires effective eye-hand coordination and manual dexterity sufficient to operate a keyboard, telephone, and other office equipment. It also requires the ability to speak, hear, to use hands and fingers to feel and handle or operate controls. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus.

The employee is occasionally required to stand, walk, and kneel.