Digital Realty supports the data center, colocation and interconnection strategies of customers across the Americas, EMEA and APAC, ranging from cloud and information technology services, communications and social networking to financial services, manufacturing, energy, healthcare and consumer products.  

Now is the time to join Digital Realty and be part of the world’s trusted foundation powering digital ambitions to our customers, prospects and partners. Digital Realty’s heritage is understanding a customer’s local to global data center needs to address mixed workloads and densities. Enterprises are adapting IT strategies on-the-fly to meet rapidly evolving demands. As data creation and consumption are increasing, so are the tools, clouds, networks and resources needed to support it. This data gravity effect can lead to global workflow management that isn’t consistent across deployments, only compounding the complexities. As one of the world’s largest data center companies, Digital Realty is seeking motivative and imaginative professions to grow our Enterprise business with collocation and scale offerings combined best in class connectivity, cloud and data centric solutions.

POSITION: ACCOUNT MANAGER, ENTERPRISE SOLUTIONS

OPPORTUNITY SNAPSHOT

This role is a tremendous opportunity for a sales professional to work on the cutting-edge of the data center industry selling our Colocation Services program.  You’ll join a team of Colocation Account Manager to develop a book of business and build a lucrative career.   With our growth in this market, we anticipate future opportunities for our proven players. 

THE ROLE

As Account Manager, Enterprise Solutions, you will be responsible for leasing colocation space within select Digital Realty properties with a colocation offering. You will focus exclusively on colocation sales and build a strong book of business from the ground up.  You may gain a few current accounts, but the majority of your business will be self-generated.  Though you’ll have a team behind you, including exceptional Sales Support Engineers, you will be responsible for all aspects of the selling process including: cold calling, face-to-face meetings, networking, presentations, proposal creation, and closing business.  You will coordinate all facets of the customer experience including interactions between customers, operations, property managers, chief engineers and datacenter engineers, with the intention of closing sales, generating significant income and supporting ongoing relationships.

  To be a successful Account Manager, Enterprise Solutions you should have the ability to:

• Regularly colocation prospects who could benefit from Digital Realty solutions.
• Respond in a timely manner to all inbound leads. Leads can come as direct referrals and through industry-specific channels such as brokers, consultants, and telecom and systems integrators.
• Clearly articulate the value proposition of Digital Realty colocation products, while differentiating product offerings from those of our competitors.
• Develop proposals and the associated preparation / presentation of literature.
• Regularly interact with the Asset and Property team regarding colocation property.
• Negotiate deals and contract business terms and conditions with customers, staying in line with the parameters provided by Digital Realty management.
• Present basic engineering principles in relation to power and cooling.
• Plan preliminary design, presentation and evaluation of customer colocation solutions including capital budgeting, operational detail and scheduling of proposed projects. 
• Understand and use the vernacular of real estate and technology.
• Clearly present deal business terms and operational considerations to management.
• Regularly report and forecast your sales activities to management through our CRM software.
• Attend major industry trade shows and functions as determined by management.

THE REQUIREMENTS

The ideal candidate for the opportunity of Account Manager will have ten or more years of consultative sales experience, preferably in DATA COLOCATION, TELECOM, SOFTWARE AS A SERVICE (SAAS), OR A SIMILAR, TRANSFERABLE FIELD.  You should also be familiar with the local area.  At a minimum you will have:

A bachelor's degree from a four-year college or university and at least four years of related experience and/or training (preferred).

• In lieu of a BA/BS degree, you must have four (4) or more years of related experience to qualify for this role.

The proven ability to negotiate and close transactions. 

Outstanding account management skills. 

The ability to effectively present value propositions for product sets, independent of pricing. 

The skill to discuss and design data center / colocation concepts. 

The ability to cold-call and generate meaningful opportunities. 

Polished presentation skills and the ability to respond to questions from groups of customers, managers and the general public. 

Strong verbal and written communication skills and public speaking skills.

A high level of commitment to customer service. 

A teamwork orientation and the ability to work with internal operations, finance and management.

An understanding of basic lease terms.

Advanced MS Word, PowerPoint and salesforce.com or similar CRM experience.  

DIGITAL REALTY: WHERE THE CLOUD LIVES AND BUSINESS THRIVES

We built the global standard for technical real estate, developing a unique capability to acquire, manage, and scale data center campuses. Now, Digital Realty is building a unique ecosystem of open solutions that power customer growth through exceptional service on a foundation of unrivaled data center expertise. The new Digital Realty combines unparalleled data center services, carrier-dense interconnection, real estate acumen, and financial strength to create unique power of choice and value when and where our customers need it.

OUR MISSION

To provide our customers with the trusted foundation for the digital world.

OUR VISION

To build a network of connected campuses and internet gateways that become the heart of the internet and cloud, powering growth and prosperity for customers, employees and shareholders.

OUR VALUES

Guide our decisions and actions every day—above all else, we value customers, excellence, talent, teamwork and success.

ABOUT DIGITAL REALTY

Digital Realty Trust, Inc. supports the data center and colocation strategies of more than 2,000 firms across its secure, network-rich portfolio of data centers located throughout North America, Europe, Asia and Australia. Digital Realty's clients include companies of all sizes, ranging from financial services, cloud and information technology services, to manufacturing, energy, gaming, life sciences and consumer products.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Digital Realty Trust is committed to employing a diverse workforce. We value and actively seek to recruit, develop and retain people with backgrounds, experiences and perspectives that reflect the full diversity of our society.

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.

Required Skills

ENTER HERE - ANY ADDITIONAL SPECIFIC SKILLS FOR THIS JOB NOT ALREADY LISTED IN THE JOB DESCRIPTION

Required Experience

ENTER HERE - ANY ADDITIONAL SPECIFIC EXPERIENCE FOR THIS JOB NOT ALREADY LISTED IN THE JOB DESCRIPTION

ENTER HERE - ANY ADDITIONAL SPECIFIC SKILLS FOR THIS JOB NOT ALREADY LISTED IN THE JOB DESCRIPTION