Job Description
We offer brokerage, mortgage and closing services—all under one roof—to ensure our clients have an amazing experience from the moment they start to work with us, to the moment they move in, and beyond.
Real estate, mortgage and technology are what we do, but people are at the core of our mission. That’s where you come in! Whether you're our employee or our client, we believe it’s about people, not properties. From client-facing roles to technology, and everywhere in between, you’ll work alongside a diverse team who loves to solve problems, think creatively, and fly the plane as we continue to build it. If you’re dedicated to creating an inclusive, equitable, and more enjoyable real estate experience with solutions for every homebuyer, then we want to talk to you!
We are currently seeking a driven and enthusiastic MARKET MANAGER who has experience building and managing sales teams to go above and beyond the call of duty to join and help build our WASHINGTON, D.C FLY TEAM!
The Market Manager role is critical to the success of the business, ensuring that the teams in their market have the resources they need to succeed. The Market Manger is a leader that builds, strengthens and maintains sales performance within their market whilst also diving deep to optimize the sale process. This role will report to the Regional Director.
WHAT YOU’LL DO
- Recruit, manage, coach and motivate Flyhomes Agent Leads under you. You will help improve their managing and leadership skills through regular meetings and 1:1’s, ensure they achieve a high professional standard and build the career paths.
- You will work closely with Flyhomes Agent Leads under you to set sales goals for their teams and help them meet and exceed goals by evaluating progress towards goals and reviewing team metrics and performance.
- Review and approve recruiting proposals for Flyhomes Agents and participate in the recruiting interview loop.
- Design and execute ramp-up training for new Flyhomes Agents along with the Flyhomes Agents leads and brokerage trainers.
- Plan, create and deliver sales reports to the leadership team.
- Work collaboratively with internal teams including Activations, Scheduling, Tours, Pricing and Mortgage to facilitate cross team communications and projects.
- Collect feedback from Flyhomes Agents and Flyhomes Agent leads, identify the pain point of existing SOP and optimize the standardized process of the sales.
- Evaluate customer satisfaction rates to improve sales practices and training plans.
- Work with the marketing team to set up lead goals and marketing strategy; coordinate with the sales team to support marketing events.
WHAT YOU’LL BRING
- Active real estate license broker's license in the State where you’ll be working with a history of successfully closing transactions_ (required)_
- Minimum two years experience in leading and managing the performance of a sales team
- Goal-oriented; strong drive to succeed and meet performance targets
- Ability to keep your team focused and motivated to move forward with a sense of urgency, regardless of the circumstances
- Excellent communication skills; able to communicate confidently, directly, and truthfully
- Customer-advocate mindset and a commitment to delivering the best client experience possible
- Ability to multi-task and manage competing priorities
- Experience using technology to communicate and access competitive market data
- Proficiency with G Suite (Gmail, Hangouts, Calendar, Docs, Sheets)
- Experience working with a CRM preferred
- Experience with creating and analyzing sales metrics
- Higher education from accredited college preferred
Company Description
We're making home buying and selling simpler. With our brokerage, mortgage, and closing teams all under one roof, we’ve streamlined the buying and selling process so our clients can buy faster and sell for more.