Benefits:

Employee discounts

Health insurance

Bonus based on performance

About the Role:

Join Ocean as a Front of House Manager in Birmingham, AL, where you'll lead our team in delivering exceptional service and creating memorable experiences for our guests. Be a part of a vibrant atmosphere in a company that values excellence and teamwork.

Responsibilities:

Oversee daily front of house operations to ensure a seamless guest experience.

Manage and train front of house staff, promoting a positive work environment.

Handle guest inquiries, feedback, and complaints with professionalism.

Coordinate reservations and seating arrangements efficiently.

Monitor and maintain cleanliness and organization of the front of house area.

Assist in developing and implementing service standards and training programs.

Collaborate with kitchen staff to ensure timely service and quality food delivery.

Maintain inventory and supplies for front of house operations.

Requirements:

Proven experience in a management role within the hospitality industry.

Strong leadership skills and ability to motivate a team.

Excellent communication and interpersonal skills.

Ability to handle high-pressure situations with grace.

Knowledge of health and safety regulations in the food service industry.

Flexible schedule, including evenings and weekends.

Passion for providing outstanding customer service.

High school diploma or equivalent; degree in hospitality management is a plus.

Wine knowledge

About Us:

Ocean has been a beloved dining destination in Birmingham for several years, known for our fresh seafood and inviting atmosphere. Our commitment to quality and customer satisfaction has earned us a loyal following, making us a great place to work and grow your career.