Position Summary

As a member of the Lead Team/Concierge Team you will work in our offices in downtown San Diego, CA (92101). You will be required to handle tasks that rely on heavy computer usage. Your goal is to provide Phone/SMS/email support (i.e. answering questions, qualifying leads, etc.) to incoming leads with integrity and courtesy on behalf of our Nationwide clients.

Required Functions

• Use question and written skills that support effective client communication (via SMS Email)
• Strong data entry and lead management skills
• Document all communication according to standard operating procedures
• Deeply follow standards and procedures, performing duties with integrity
• Displays a team-minded attitude with the ability to adapt and help where needed
• Thrives in an ever growing and ever-changing environment.
• Available for at least 1 weekend shift (both days preferred)

Minimum Qualifications

• Very Tech savvy
• 2 year degree or 2 years comparable experience preferred
• Excellent/Impeccable written communication skills
• Good knowledge of computer systems, Salesforce a plus
• Multi-tasking/Problem Solving
• Organizational skills and time management
• Call center experience a plus
• Real estate knowledge and/or license is a bonus
• Bi-lingual is also a plus

We are a privately-held and fast-growing internet based real estate brokerage. Potential home buyers and sellers reach out to us for assistance in finding the best performing real estate agent.