Job Description

• Greet and tour prospective residents.
• Promote available units and amenities via online platforms, signage, and outreach.
• Explain lease terms, application requirements, and pricing.
• Processes and maintains accurate resident files
• Works closely with the Property Manager and maintenance team to ensure quality work is completed
• Processes re-certifications, renewals, and assists with retention efforts
• Understand and communicate lease provisions and community policies to new and current residents.
• Assists applicant with the application process
• Creates and updates waitlist
• Completes any daily, weekly, or monthly reports assigned by Property Manager
• Ensuring resident satisfaction through effective communication and proactive issue resolution.
• Conduct move-in/move-out inspections with residents

Qualifications

• Knowledge of Property Management software: Yardi - Preferred
• Minimum 1 year of leasing experience - Required
• Excellent customer service: someone who can navigate all types of situations
• Attention to detail
• Understands and complies with state landlord-tenant law, Fair Housing laws and Cal-OSHA
• Knowledge of Excel, Word Document, and Outlook
• Works well under pressure and maintains a positive friendly attitude
• Strong interpersonal skills: ability to communicate effectively with a diversity of individuals at all organizational levels

Additional Information

The Plaza at Canoga Park - 200 units

($21-$23 hourly)

Tuesday-Saturday (9am-6pm)

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

We are an equal opportunity employer and all applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories.

All your information will be kept confidential according to EEO guidelines.