Who we are:
Since 1989, The Neiders Company, headquartered in Seattle, Washington, has been transforming communities and elevating the apartment living experience. With over 85 properties across the Pacific Northwest and Southwest, we combine strategic vision with hands-on excellence. Our team thrives on accountability, legendary service, and creating spaces where residents feel truly at home.
Job Overview:
As a Maintenance Technician for our properties, you will be responsible for performing a variety of maintenance and repair tasks with a strong emphasis on accountability and legendary customer service. You will work closely with the property management team to address resident maintenance requests promptly and effectively while upholding the highest standards of quality and professionalism.
Essential Functions: Include but are not limited to:
Key Responsibilities:
Accountability
- Take ownership of assigned maintenance tasks and ensure timely completion
- Maintain accurate records of work performed
Legendary Customer Service
- Respond to resident requests professionally and promptly
- Follow up to ensure satisfaction
Maintenance & Repairs
- Perform plumbing, electrical, HVAC, and appliance repairs
- Conduct preventive maintenance inspections
Property Upkeep
- Assist with maintaining cleanliness and safety of common areas
- Identify and address safety hazards
Qualifications:
- High school diploma or equivalent; additional technical certifications or training preferred.
- Minimum of 2 years of experience in apartment maintenance or a related field.
- Strong technical skills with the ability to troubleshoot and repair common maintenance issues.
- Excellent customer service skills with a commitment to delivering legendary service to residents.
- Ability to work independently and as part of a team in a fast-paced environment.
- Availability to work evenings, weekends, and on-call as needed.
- Reliable transportation to and from work required
Physical Requirements
- Ability to walk, stand, and move for extended periods.
- Ability to climb stairs, ladders, and navigate multi-level buildings.
- Ability to work in various environments, including offices, mechanical rooms, attics, crawl spaces, outdoor property grounds, and active construction or renovation sites.
- Ability to lift or move items up to 25–50 lbs occasionally.
- Ability to perform hands-on maintenance tasks, including bending, kneeling, reaching, twisting, and working in confined spaces.
- Ability to safely use hand tools, power tools, testing meters, and maintenance equipment for inspections and troubleshooting.
- Ability to tolerate exposure to varying weather conditions, dust, noise, chemicals, and HVAC/mechanical environments.
- Ability to communicate clearly and effectively in person, over the phone, and during meetings and trainings.
- Ability to use computers, tablets, mobile devices, and standard office equipment.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Benefits:
- Medical, Dental, and Vision insurance (eligible after 60 days)
- MetLife Supplemental Insurance options
- Employee Assistance Program (legal, financial, and counseling services)
- 401(k) plan (after 90 days)
- Long-Term and Short-Term Disability options
- 15 PTO days, 6 paid holidays, and 1 floating holiday
- ORCA card
- Wellness program and e-learning platform for ongoing development
The Neiders Company LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities.