Job Description

A leading Medical Device Organization is looking for a number of Document Control Specialists for a 3-4 month contract. This position will involve reviewing customer complaints and making sure company policies and procedures have been followed from correctly categorizing, investigating, resolving and closing out each complaint file.   RESPONSIBILITIES INCLUDE:

• Reviewing customer complaints
• Correctly categorizing complaints
• Follow company polices and procedures in investigating, escalating and resolving each complaint

    QUALIFICATIONS/REQUIREMENTS:

• Highly organized
• Systems savvy including solid Excel skills
• Critical thinker with the ability to analyze and solve problems
• Ability to read and interpret documents
• Familiarity with life science, medial device, engineering terminology a plus
• Ability to communicate effectively through oral and written communications
• Bachelor’s degree or pursuing a bachelor’s degree (science, engineering, accounting) a plus but not required