Benefits Administrator RaceTrac 1,286 reviews - Atlanta, GA The Benefits Administrator serves as the first point of contact for answering employees questions regarding various benefit plans. This individual serves as the liaison between employees and Third-Party Benefit Providers. The Benefits Administrator processes and maintains all employee benefit enrollment records. Duties and Responsibilities: * Processes and maintains employee enrollment records and documents including, but not limited to, enrollment, life-event changes, enrollment terminations, beneficiary information, etc. in accordance with plan documents and federal regulations. * Corresponds with Third-Party Insurance providers regarding employee enrollment, claims processing, and billing issues. * Serves as the liaison between client (employee) and Third-Party vendors and provides a platform for employees to obtain pertinent information, including but not limited to general plan information, claims issues, eligibility discrepancies, etc. * Identifies pro-active communication opportunities and coordinates dissemination of information through proper channels. * Processes Qualified Medical Child Support Orders and requests for Family Medical Leave in accordance with company and Federal guidelines; coordinates with Risk Management and Payroll, when applicable. * Serves as first in queue for customer service inquiries pertaining to benefits. * Provide excellent customer service to RaceTrac team members, with timely follow-up and follow-through on voicemail, email, and face-to-face inquiries. * Prepares necessary administrative documents such as reports, requests, orders, withholdings, audits, etc. * Conducts benefits portion of bi-weekly New Hire Orientation * Responsible for ensuring employee premiums are scheduled upon return from FMLA * Conducts benefits portion of New Hire Orientation for the SSC and via Zoom for Field Tech position Minimum Requirements * Degree from a 2-year college or university, or equivalent experience preferred. * Experience using Microsoft Office, specifically Excel preferred * 1-2 years of Benefits experience * Customer Service focused environment is a plus 2 hours ago - save job - original job Apply On Company Site Other jobs you may like Benefits Administrator Greenberg Traurig Atlanta, GA 30+ days ago Benefits Administrator Rheem Manufacturing Atlanta, GA 2 days ago Benefits Administrator Delta Global Staffing Atlanta, GA 27 days ago Payroll and Benefits Administrator Freeman Mathis & Gary, LLP Atlanta, GA 30+ days ago Easily apply * Benefit Administrator jobs in Atlanta, GA