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RESERVATIONS CALL CENTER

U-Haul

RESERVATIONS CALL CENTER

Fremont, CA
Part Time
Paid
  • Responsibilities

    Job Description

    DESCRIPTION:

    Our Reservations Call Center Representatives are responsible for helping customers make moving easier. Help customers by coordinating and ensuring that customer reservations are confirmed and scheduled at U-Haul centers and dealers at preferred pick up location within 24 hours of receipt. Utilize reports available through our Advanced Micro-Traffic website to coordinate with centers and dealers to create quality service to our customers. Must understand how to find equipment utilizing U-Haul intranet systems, and act to ensure that U-Haul customers’ reservations are filled and that they receive a consistent high level of service. Must have excellent communication and coordination skills, have the ability to coordinate several activities and handle a high volume of calls.

    THIS IS NOT A WORK-FROM-HOME POSITION

    LOCATION: Fremont Regional Office

    WORK STATUS: Moonlighter/Part-Time

    HOURS:

    • Sun - 8am to 5pm
    • Mon - 12pm to 7pm
    • Tue - 12pm to 7pm
    • Wed - 12pm to 7pm
    • Thu - 12pm to 7pm
    • Fri - 12pm to 8pm
    • Sat - 7am to 7pm

     

    Employing moonlighters is a necessity to U-Haul Company’s ability to serve more customers. Understanding the value of their contribution, U-Haul Company is pleased to offer a variety of benefits to these important team members. THESE BENEFITS INCLUDE:

    • Medical reimbursement plans
    • Vision plans
    • Dental plans
    • U-Haul Kids Program
    • Life insurance
    • Legal plans
    • 401(k)
    • Employee stock ownership plans (ESOP)
    • Workers compensation
    • Uniforms and personal protection equipment provided
    • Commuter benefits
    • Savings and discounts on cell phone plans, car purchases, hotels, computer products, U-Haul products and services

    …and much, much more!

     

    Company Description

    U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

  • Industry
    Real Estate