JOB SUMMARY:

The Administrative Assistant is responsible for providing support within the organization in a variety of administrative duties that support various departments throughout the company with a customer service-oriented approach. 

PRINCIPAL DUTIES:

• Provide primary support to Property Management to include property marketing and advertising, resident relations, document management, processing of rental applications, preparation of new and renewal lease packets and other special projects as assigned

• Provide primary back up support to the front desk to include answering phone calls to effectively answer, screen or route inquiries while providing accurate information and responding pleasantly and patiently

• Greet visitors with exceptional customer service as the first impression of the Company 

• Assist in maintaining current records of office schedules and staff availability

• Assist with inventory and ordering of business and office supplies and Lands End clothing

• Provide secondary administrative support to the CEO and Director of Property Management  

• Assist in ensuring accurate letters, mailings, documents and other materials are produced within established time frames and with high-quality standards

• Use various software packages and visual aids to assist in producing accurate documents, presentation materials, charts and graphics

• Assist in the set up and maintenance of accurate and current electronic and paper files and records that may be easily accessed by staff 

• Assist in facilitation of planning partnership, ownership and company meetings to include scheduling, coordination of meals, supply/equipment assembly, follow-up and agenda/notes preparation and distribution

• Handle all confidential material and correspondence in a professional manner

• Maintain a working knowledge of Fair Housing laws, its policies and practices and be fair and consistent in upholding these and all company policies

QUALIFICATIONS:

• Minimum of five years of administrative experience

• Ability to provide exceptional customer service while following company policies and procedures

• Exhibit a cheerful demeanor and the ability to work well with others

• Maintain a high level of honesty, integrity and confidentiality

• Ability to act calmly and use good judgment, tact and discretion in decision-making while under stress

• Ability to effectively build relationships with customers and co-workers

• Excellent oral and written communication skills 

• Proficiency with PC systems and Microsoft Office software

• Ability to display professional behavior and dress as required by Wisconsin Management 

PAY RANGE: $13.50-$14.50/hour

HOURS: 20-30 hours/week- flexible