The Business Operations Coordinator supports sales and marketing through operational functions such as tour reception, contract processing, and gifting distribution. Responsible for ensuring excellent guest experience. Compensation is $15 hourly. Responsibilities: • Provide an exceptional experience to all internal/external guests • Greet and qualify touring guests. Collect and validate all guest information • Assign guests to a sales representative based on a specified rotation • Disperse gifts to guests. Manage and reconcile premiums daily • Preparation of sales contracts for the sales department and property owners • Maintain property owner information and assist with any contract questions or concerns • Prepare and balance cash and deposits for contracts and gifting departments • Efficiently and accurately record all guest and tour information into the company database • Update and maintain sales and marketing reports on a daily, weekly, monthly basis • Provide additional administrative support to internal departments: Sales, Marketing, HR, and Resort • Other assignments including accounts payable, commission incentives, and inventory management • Evaluate processes and compliance tasks per company audit standards Qualifications: • Maintain a positive and upbeat attitude in a constantly changing environment • Ability to multi-task in a fast-paced sales center • Detailed and thorough when working independently or within a team • Timeshare, retail, hospitality, or administrative experience preferred • Excellent problem solving, verbal, and written communication skills • Computer experience including MS Office (Word and Excel) and Salesforce Preferred • Full availability required, including weekends and holidays • High School diploma or equivalent Compensation: $15 hourly

• Provide an exceptional experience to all internal/external guests • Greet and qualify touring guests. Collect and validate all guest information • Assign guests to a sales representative based on a specified rotation • Disperse gifts to guests. Manage and reconcile premiums daily • Preparation of sales contracts for the sales department and property owners • Maintain property owner information and assist with any contract questions or concerns • Prepare and balance cash and deposits for contracts and gifting departments • Efficiently and accurately record all guest and tour information into the company database • Update and maintain sales and marketing reports on a daily, weekly, monthly basis • Provide additional administrative support to internal departments: Sales, Marketing, HR, and Resort • Other assignments including accounts payable, commission incentives, and inventory management • Evaluate processes and compliance tasks per company audit standards