Chief Operating Officer (COO) – Roofing & Construction Operations

Company: Northpoint Roofing Systems
Locations: Woodstock, GA | Fort Myers, FL | Birmingham, AL
Work Schedule: Hybrid (Office + Field + Remote Flexibility)
Travel: Multi-state travel required (a few times per month)
Compensation: $150,000 – $160,000 Base Salary + Quarterly Performance Bonus
Benefits: Health, Dental, Vision Insurance | Paid Time Off (PTO)
Represented By: Luxus Group | AEC Talent Partners

Executive Overview

Northpoint Roofing Systems is seeking a results-driven Chief Operating Officer (COO) to lead and optimize multi-state roofing operations across the Southeast. Reporting directly to the ownership team, this role is responsible for driving operational efficiency, workforce performance, subcontractor management, and customer satisfaction.

This opportunity is ideal for a hands-on operations leader with a strong foundation in roofing or construction who is ready to step into a high-impact executive role overseeing a growing, multi-location business.

You will lead an organization consisting of 65 employees and 100+ subcontractors, ensuring consistent execution, scalable processes, and strong financial performance across all markets.

Key Responsibilities

Operational Leadership

• Oversee daily operations across three states, ensuring consistency in execution, quality, and performance

• Develop and implement operational systems to improve efficiency, production output, and profitability

• Manage scheduling, job costing, and workflow optimization across all active projects

• Standardize processes to create a scalable, repeatable operating model

Team & Workforce Management

• Lead and develop 65 internal employees across operations and support functions

• Oversee 100+ subcontractors and field crews, ensuring accountability, quality, and productivity

• Implement performance metrics and leadership development initiatives

• Build a culture of accountability, communication, and operational excellence

Vendor & Subcontractor Oversight

• Manage vendor and supplier relationships to ensure cost control and reliability

• Negotiate pricing and contracts to protect margins

• Ensure alignment between procurement, scheduling, and field execution

Customer Experience & Client Relations

• Drive a high level of customer satisfaction and service delivery

• Handle escalated client issues and maintain key relationships

• Implement systems to improve communication and project transparency

Financial & Strategic Execution

• Partner with ownership to drive revenue growth and margin improvement

• Track operational KPIs including job profitability, efficiency, and production metrics

• Assist with budgeting, forecasting, and strategic planning initiatives

Technology & Systems

• Utilize and optimize operational platforms including:

  • AccuLynx (preferred)

  • Microsoft Office 365

• Improve reporting, tracking, and operational visibility across all locations

Qualifications

Required Experience

• 5+ years of experience in an operations leadership role within roofing, construction, or related field services

• Proven experience managing field operations, crews, and subcontractors

• Experience working across multiple projects or locations simultaneously

• Strong background in vendor management and customer relations

Leadership & Technical Skills

• Experience overseeing teams of 50+ employees and subcontractors

• Strong understanding of job costing, scheduling, and production workflows

• Ability to operate effectively in both field and office environments

• Proficiency in Microsoft Office 365

• Experience with AccuLynx or similar construction/roofing CRM platforms preferred

Core Competencies

• Operational execution and process improvement

• Leadership and team development

• Financial and KPI-driven decision-making

• Vendor and subcontractor management

• Customer service and client relationship management

What Makes This Opportunity Compelling

• Executive leadership role with direct access to ownership

• Oversight of a multi-state, growing operation

• Ability to make a direct impact on scalability and profitability

• Quarterly bonus structure tied to performance

• Hybrid flexibility with meaningful field engagement

Ideal Candidate Profile

The ideal candidate is a field-tested operations leader who:

• Has 5+ years of experience in roofing or construction operations

• Understands how to manage both people and production at scale

• Is comfortable leading multi-location teams and subcontractor networks

• Brings a hands-on, problem-solving mindset with strong leadership presence

• Can balance operational detail with strategic growth initiatives