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Digital Customer Engagement - Loyalty Internship

Learn more about McDonald's Corporation
McDonald's Corporation

McDonald's Corporation

Digital Customer Engagement - Loyalty Internship

Chicago, IL
Internship
Paid
  • Responsibilities

    ABOUT MCDONALD'S

    McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us. From drive thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world. At McDonald's, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements. While most of us are working remote during COVID-19, we're excited to get back to our state-of-the-art headquarters in the booming West Loop of downtown Chicago! It's set up to be a global hub that cultivates collaboration:

    • Take a class at Hamburger University
    • Sample future items in our Test Kitchen
    • Utilize the latest technology to connect with your team around the globe

    We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. We are interested in people who enhance our company culture: Does this role interest you? We encourage you to apply even if you don't meet every single requirement!

    JOB DESCRIPTION

    INTERNSHIP PROGRAM OVERVIEW

    As part of our McFamily, you will have the opportunity to learn about our business from both a corporate and restaurant level. Over the summer, you will have the opportunity to participate in our Executive Speaker Series to hear from our top leaders around the business, Lunch and Learns to showcase the unique departments we have at McDonald's like Restaurant Architecture, Happy Meal Team, and Ronald McDonald House Charities, our eight Employee Business Networks, and Developmental Training Sessions. You will work on value-add projects and be able to hone in on your presentation skills. We believe that we are #BetterTogether, so we value the power of networking at McDonald's. We help encourage networking by setting up Peer Lunches, Social Activities, and 1:1 networking opportunities with leaders from the business. Our internship is best for rising seniors who thrive in fast-paced environments and love a challenge!

    DEPARTMENT OVERVIEW

    McDonald's is launching a digital offense in its largest markets with the goal of creating unbreakable relationships with customers faster and more personally, at scale. With focused growth, led by the Digital Customer Engagement organization, this offense will connect the McDonald's Brand and products with consumers in new and more powerful ways across the 5 largest markets. At the heart of the digital growth engine, is the MyMcDonald's Reward program which aims to be the largest and most engaging Loyalty program in the world. The program will provide personalized value to our members and layer in a pipeline of bold moves to accelerate consumer connections while driving incremental growth and profitability for the McDonald's brand.

  • Qualifications

    WHY WE'LL HIRE YOU

    You are a strong candidate if you:

    • You're a JUNIOR working towards your Bachelor's degree with a graduation date in Fall 2021 or Spring 2022
    • Preferred majors include: BUSINESS, MARKETING, ECONOMICS, DATA ANALYTICS
    • Have a college GPA of AT LEAST 3.0
    • Have a PASSION FOR DRIVING CONSUMER-CENTRIC GROWTH AND LIFETIME VALUE THROUGH ACCELERATION OF DIGITAL BUSINESS MODELS
    • Can WORK MONDAY-FRIDAY DURING ALL 10 WEEKS of the internship (June 7 - August 13)
    • Have COMMUNICATION SKILLS that are strong and adapt based on your audience
    • You're COMMITTED TO A CULTURE OF INCLUSIVENESS
    • You want to IMPACT THE MODERN ERA OF MCDONALD'S

    WHY YOU'LL WANT THIS JOB

    You'll enjoy a flexible work environment where you can think critically and feed your need (and ours!) for restless innovation. After initial training, you'll dive in with your full-time team to learn the business, meet leaders within the organization, and seek projects that will leave a lasting impact. We designed this internship to provide a smooth transition into McDonald's so you don't have to worry - if you bring your curiosity and work ethic, we will bring the know-how. You will receive mentorship from industry leaders who want you to succeed and take pride in guiding you to develop into a McDonald's future leader.

    In addition, the capabilities you will acquire set you up for a variety of career paths depending on your interests and strengths, so know that beginning your career in the McDonald's Corporate Internship gives you early access to our full-time post-graduation opportunities.

  • Benefits

    HOW YOU'LL BE COMPENSATED

    You'll be lovin' your compensation which will include:

    • $25/Hour (Expect to work 40 hrs each week)
    • Housing Stipend
    • McDPerks (discounted museum tickets, movie tickets, car rentals)
    • Access to our world-class headquarters and facilities (gym, company events, rooftop patio)
    • Company-sponsored social and networking events
    • Eligible for Summer Hours

    ADDITIONAL INFORMATION

    McDonald's is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact [email protected]

    McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Nothing in this job posting or description should be construed as an offer or guarantee of employment.

  • Industry
    Restaurants
  • About Us

    McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries and billions of customers served each year. As the global leader in the food service industry, we have a legacy of innovation and hard work that continues to drive us. Today, we are growing with velocity and are focused on modernizing our experiences, not to make a different McDonald’s but to build a better McDonald’s.