Treasure Truck Field Ambassador Job ID: 682795 | Prime Now LLC DESCRIPTION Treasure Truck is hiring! We are currently hiring for enthusiastic and outgoing full-time field ambassadors in your city. As an ambassador you will be responsible for engaging and delighting customers in-person on a daily basis. What does a Field Ambassadors do? Our associates personally connect with, laugh with and uplift the lives of our customers - in a very cool truck even if just for a few moments. Their work goes beyond fulfilling customer orders; its about creating a moment of connection with every customer. Associates are Amazon and Treasure Truck brand ambassadors! They cheerfully and energetically do the following: greet customers, answer questions; fulfill orders; and finally, have fun and interact with customers. They make the experience seamless and easy, while providing delight in their otherwise busy day. Specifically, you will need the following skills: · Problem Solving: o Ability to think on your feet to make a quick decision o Create alternative solutions o Being able to pivot at a moments notice · Operational Logistics: o Ability to use Amazon warehouse management software and tools o Detailed understanding of warehouse processes o Ability to communicate with internal and external individuals, to ensure proper performance o Comply with company policies and procedures i.e. FC rules and regulations o Plan routes to create a schedule for current months offer · Truck Operations: o Inspect for any mechanical or safety issues o Perform preventative maintenance o Safely load and unload pallets onto truck o Refuel and clean vehicle o Ability to drive, maneuver, and direct the truck o Able to safely drive the truck · Customer Relations: o Welcoming of all customers o Assist with customer questions, comments, and/or concerns o Creating a positive customer experience o Outgoing and approachable mentality BASIC QUALIFICATIONS · Completed high-school diploma or GED equivalent · Experience in role responsible for personal interactions with customers on a daily basis · Experience in promotional event creation and execution · Ability to lift up to 49lbs with or without reasonable accommodation · Possess a valid driver's license and pass Amazon Motor Vehicle Check. · Able to stand and walk for up to 10-12 hours a day with or without reasonable accommodation PREFERRED QUALIFICATIONS · 2+ years of experience in a retail or customer-facing environment Bachelors degree in English, Literature, Creative Writing, Playwriting or equivalent experience · Prior experience working on a merchandising/brand ambassador team for a well-regarded consumer brands · Demonstrates integrity and is widely trusted · Sense of humor · Passion for Amazon and commitment to delighting customers · Excellent written and verbal communication skills complemented with the ability to problem solve independently Amazon is an Equal Opportunity-Affirmative Action Employer- Female/Minority/Disability/Vet Job details US, FL, Miami fulfillment-associates Fulfillment Associate