COMPANY DESCRIPTION

OUR COMPANY

Abercrombie & Fitch Co. is a portfolio of lifestyle brands including Abercrombie & Fitch, abercrombie kids, Hollister, and Gilly Hicks. Reaching customers across 120+ countries, we strive to create customer-centric, omni-channel experiences for our global customer base.

OUR VALUES

How do we do it? Every day, our associates show up and empower one another to stay curious and think big. As a team of relentless innovators, we aren't afraid to dream boldly. We are accountable and aim to the highest caliber to understand, push boundaries and embrace change. We coach, mentor, care, and bring our best selves every day because we are in this together. Whether you lead yourself, a team, or the company, everyone is a leader at A&F.

OUR BRAND

Would you jump at the chance to be part of reinventing one of the world's most recognizable brands? At A&F, we're on a mission to inspire our customers to be confident, feel comfortable, and face their fierce. Our goal is to create relevant products and brand experiences that allow our customers to define the narrative of their own stories. We approach the work week with a long weekend mindset: free from stress and with time well spent, we can realize our full potential.

JOB DESCRIPTION

The Digital Engagement Operations Pod is dedicated to the operational excellence, daily production and deployment, and capability ownership of our marketing digital engagement channels. Members of this pod partner daily with marketing strategy and creative teams to produce, QA, and deploy campaigns across three critical platforms for email, push, and social media. In addition to daily collaboration, members of this pod partner across marketing, creative, and technology functions (and external partners) on the growth of our channel capabilities including special projects, data integrations, and testing. This team is passionate about operational efficiency, maximizing our channel capabilities, and accurately deploying each marketing campaign across email, push and social.

WHAT WILL YOU BE DOING?

• Partnering daily with marketing teams to schedule, produce, QA, and deploy email campaigns
• Partnering daily with marketing teams to schedule posts, QA content and captions, and manage deployment of social media
• Partnering daily with marketing teams to schedule notifications, QA content, and manage deployment of push campaigns
• Managing automated lifecycle and trigger programs across email and push
• Collaborating across marketing, creative, and technology functions to deliver marketing campaigns
• Partnering with fellow members of the pod to identify best practices, optimize ways of working, and maximize the use of our digital marketing channel capabilities
• Bringing exceptional attention to detail and passion for enabling marketing campaigns with an eye for continuous optimization and relentless operational efficiency

WHAT WILL YOU NEED TO BRING?

• A Bachelor's degree
• 2+ years of experience in digital marketing operations with strong project management skills and direct experience enabling marketing campaigns through digital products, platforms and related capabilities
• Experience managing relationships with external technology partners responsible for business-critical daily delivery
• Experience partnering with marketing and creative teams to operationalize marketing plans and produce, QA and deploy marketing across digital products and platforms
• Experience in digital product management or ownership of key marketing capabilities with experience in digital engagement channels preferred
• Experience partnering with CSS developers, producing digital content, and leveraging reusable content components / design systems
• A passion for the customer, their relationship(s) with our brands, and how digital marketing capabilities enable the customer experience vision our brands aim to deliver on a daily basis

ADDITIONAL INFORMATION ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER VIDEOS TO WATCH

Abercrombie & Fitch Co. is a portfolio of global lifestyle brands (Abercrombie & Fitch Co., abercrombie kids, Hollister, and Gilly Hicks) that share a commitment to offering products of enduring quality and exceptional comfort – allowing consumers around the world to express their own individuality and style. The company operates approximately 850 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites www.abercrombie.com and www.hollisterco.com.