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Collision Administrator -Collision Center

Autonation

Collision Administrator -Collision Center

Sacramento, CA
Full Time
Paid
  • Responsibilities
    • Collision Administrator -Collision Center Sacramento Requisition ID 2018-106916 Job Location US-CA-Sacramento Category Collision and Auto Body Support Dealership / Location Name AutoNation Collision Center Sacramento Position Type Regular Full-Time Overview Position Overview The Collision Administrator is responsible for maintaining the front office area and assisting the Collision Manager with various tasks. nbsp; Who Would I Interact With This position interacts daily with Customers, Technicians, Parts Associates, Cashiers, Sales Associates and Managers, just to name a few.nbsp; nbsp; What are the day-to-day responsibilities * Answer all incoming calls and direct or take messages as necessary * Ensure that all documents are accounted for during the process of repairing a vehicle and file the completed file * Greet customers in a timely, friendly manner * Schedule appointments using dealership-approved forms * Prepare all vendor invoices and assign purchase order numbers as necessary * Obtain customer and vehicle data as needed for collision center estimators * Establish each customer's method of payment * Maintain Customer Satisfaction Index rating comparable to that of the manufacturer or dealership average * Obtain customer's signature on repair order; provide customer with a copy * Receiving invoices and matching them up with the unpaid insurance invoices before turning them in for payment * Distribute the mail daily * Post all funds received from the repair of a vehicle to the appropriate repair order * Call customer when vehicle is ready and schedule the appointment for the vehicle to be picked up * Prepare the funds for deposit by making copies of the invoices paid as well as the checks and currency received as payment for the repairs nbsp; What are the requirements for this job * High School diploma or equivalent * Ability to read and comprehend instructions and information * Two years of experience in a dealership position (preferred) * Professional appearance * Excellent oral and written communication skills * Ability to operate an automobile nbsp; AutoNation is an equal opportunity employer and a drug-free workplace. Apply for this job onlineApply Share Refer this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Connect With Us! Not ready to apply Connect with us for general consideration. Interested in this opportunity Be prepared to create a career profile, upload your resume, and complete an on-line application. Application FAQs Software Powered by iCIMS www.icims.com
  • Industry
    Retail