Job Description

WHAT DOES A SPECIALTY SALES MANAGER, MOBILE & CONNECTED LIFE DO? The Specialty Sales Manager, Mobile & Connected Life ensures Best Buy delivers a world-class customer experience as THE destination and authority for technology products and services. You will play a vital role in managing end-to-end sales of specialty products including Mobile Phones, Tablets, Connected Home, Digital Imaging, Wearables, Accessories, etc. You will support the direction provided by Store Leadership in implementing sales action plans, monitoring business results, and driving the execution of sales strategies. As the Specialty Sales Manager, Mobile & Connected Life you will:

• Be an expert in your respective department and apply holistic knowledge to drive profitable outcomes.
• Deliver on all aspects of the sales experience within your respective department through all touchpoints with Best Buy inside and outside of the store (eg. Online, Services, Delivery/Installation, Solutions, etc.).
• Drive positive outcomes of key sales indicators within your department in support of Revenue, Margin, and NOP goals.
• Integrate partnerships and 3rd party programs specific to sales, training, and customer-facing initiatives to ensure a seamless experience.
• Engage customers using selling skills to build complex, connected solutions while maintaining a balance of high velocity and high service.
• Motivate, coach, recognize, and performance manage employees to reach their full potential.
• Resolve complex customer issues.

WHAT ARE THE PROFESSIONAL REQUIREMENTS OF A SPECIALTY SALES MANAGER, MOBILE & CONNECTED LIFE? BASIC QUALIFICATIONS

• 1 year of experience as a Leader in Business, Military or other fields
• 2 years of experience in Sales, Customer Service or related fields
• Ability to analyze and manage a budget (labor, expenses, revenue)

PREFERRED QUALIFICATIONS

• Associate Degree or higher in Computer Science, Business, Management or related fields
• Retail Experience
• Consumer Electronic Repair/Service Experience
• Prior experience in selection, hiring, and performance management

Company Description

At Best Buy, "Having fun while being the best"' is one of our top values. We pride ourselves on being an exciting and rewarding place to work. We love using our products to improve our customers’ lives. It’s hard not to have fun working with the latest technology, and when we have fun while doing our jobs, everyone benefits.