By 2020, Dyson will add new product categories and over 100 products to our portfolio – taking us far beyond the vacuums that started the company more than 20 years ago. What remains the same is our innovative culture, entrepreneurial spirit, and focus on wrong thinking that makes us who we are. At Dyson, we never stop transforming – our technologies and ourselves. And we’re looking for emerging leaders across our functions that are eager to learn by doing – not by watching.
Dyson’s Summer Internship Program is a chance for rising seniors and graduate students (those completing their programs in 2019) at accredited US colleges and universities to join what Fast Company has called one of The Most Innovative Companies in the World. Our internships are different - it’s one of the reasons we were ranked one of the Top 100 Internship Programs in the Country in 2017 – and you will have the opportunity to show your skills and make contributions that impact our owners, our people and our global business.
Dyson’s customer experience team is looking for dynamic project-based interns to join our team this summer in our Americas customer experience center in Aurora, IL (45 minutes outside of Chicago). Driven to turn owners into passionate advocates of the brand, our team makes each experience rewarding. It requires in-depth knowledge and genuine passion for Dyson technology. So we never miss an opportunity to talk about Dyson’s latest machines – and frequently sell products as well as solve problems. From letters and emails, to calls, online and social media, our team is constantly evolving to give better service. You will help us provide the best experience to our owners.
Function Overview
Dyson is all about problem-solving and our Customer Experience center is no exception. There is no question our fully trained Advisors can’t answer. Driven to turn owners into passionate advocates of the brand, our team makes each experience rewarding. So we never miss an opportunity to talk about our latest machines, looking to sell our newest technology and upgrade the product portfolio into Dyson homes.
Accountabilities
We’re not looking for similar experience. We’re looking for people who understand what it takes to deliver great customer service and have a passion for tackling projects that help us do it even better. If you’re motivated and have a positive approach, good people and project management skills and want to learn more, we can teach you the rest. If you also enjoy working in a fast-paced environment, are results focused, this is an excellent opportunity to build invaluable experience with a household name and industry leader.
You won’t just be an intern, you’ll be a key member of the Dyson team. You can expect to be tasked with project(s) that capitalize on your existing skills and stretch you out of your comfort zone. Your daily responsibilities will differ depending on the team you are on and the variety of business-critical projects means that no two roles will be alike, but you could expect some of the following responsibilities:
Required Skills:
What to expect from Dyson’s Summer Internship Program:
Dyson moves fast and no two days will be the same. Here are some highlights you can expect of your internship:
We’re Dyson. A global technology enterprise. We're about better ideas and better technologies. It's about finding better ways with the right people to work with us. Reinventing as we go.
In 1993, James Dyson launched the first bagless vacuum cleaner. But a lot has changed since then. As we continue to grow, we’re exploring new frontiers and traversing the unknown.
In 2012 we were 3120 people. Today we're over 10,000. We transform every category we enter. Our future is bright and the next few years are set to be our busiest yet. 3000 new engineers. 100 new machines. Revolutionising new categories. All by 2020.
Join us to help shape our future. And yours.