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Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Piercing Pagoda, Rocksbox and JamesAllen.com. We are a people-first company and t his core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People - and the love their actions inspire - are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!
WHO WE ARE:
We are the world’s largest retailer of diamond jewelry and the world’s largest specialty jewelry retailer, with #1 market share in the U.S., UK and Canada. Signet operates approximately 3,200 stores globally, under the brand names Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples Jewelers, Diamonds Direct, Banter by Piercing Pagoda and JamesAllen.com.
ALL ARE WELCOME HERE:
Signet is a people company - this means that we put our customers and our employees at the center of everything we do. Our culture celebrates diversity and inclusion, while uniting around a common mission and distinct privilege of helping our customers Celebrate Life and Express Love®. We strive to make sure that our employees have professional, personal and social development opportunities to unleash their full potential and have equal opportunity for advancement, regardless of their gender, race, sexuality or any other aspect of their background. At Signet, we nurture an inclusive environment where employees feel safe, supported and empowered at work each day. We do not and will not tolerate any behavior that undermines this effort.
POSITION:
As a Digital Product Intern you will work on our Digital Product Management team. Product Managers at Signet are data-driven decision makers who build new features and products to enable and transform our customers’ online jewelry buying experience.
You will take part in gathering customer insights, analyzing current customer experiences, performing competitive research, preparing specs/documentation for developers, determining A/B testing opportunities, and collaborating with cross-functional partners across Design, Research, Analytics, CX and Technology.
RESPONSIBILITIES:
Think strategically and creatively to gather product and customer insights that help inform the strategy and roadmap
Analyze current customer experiences to define friction points and opportunities
Perform competitive research to ensure focus on best-in-class products
Collaborate with Analytics, Design, Research, and CX to create seamless experiences that solve true problems and meet core needs
Partner with Technology to define scope/product requirements, write user stories and acceptance criteria, and accept user stories upon their completion in each sprint
Support development cycle as new features and enhancements are coded, tested, and released into production
Communicate and educate new products and features to key stakeholders across Store Operations, Customer Care, and other parts of the business
BASIC QUALIFICATIONS:
Currently enrolled and pursing a degree in Computer Science, Marketing, Business Management or related fields
Anticipated graduation range May 2023 - December 2023
Minimum of 3.0 GPA
Experience with product development, production management, UI/UX, digital marketing, and/or innovation is a plus
Passion for all things digital
Ability to juggle multiple priorities and thrive in a fast-paced environment
Team player with ability to interface and build relationships at all levels
Strong communication skills, curiosity, and collaborative nature
Analytical and data visualization skills a plus
Proficient in Microsoft Office
WORK ENVIRONMENT:
Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees. Please know that while we appreciate every applicant's interest, we can only contact those selected for further consideration.
Signet Jewelers is the world’s largest retailer of diamond jewelry and a Great Place to Work –Certified™ company, We’re also ranked #12 on the 2022 Fortune Best Workplaces in Retail. Signet is a people company – this means that we put our customers and our team members at the center of everything we do.